IP Telephony and Phones

Hi All,I am facing a typical problam since few days, in my 7940 IP phone earlier Personal Directory and Corporate directory used to appears, but from few days in one of my IP Phone both the directory options is not appearing, IP Phone has the latest ...

Dear AllI want to upgrade CUCM 6.0.1.3000-7 [ 6.0(1b)] to CUCM ver 8.6.  now there is no direct upgrade to 8,6 from version 6.0.Upgrade path is 6.0.1.3000-7  to 6.1.1.3000-26.1.1.3000-2 to  6.1.3.3000-16.1.3.3000-1 to  6.1.4.2190-3and then 6.1.4.2190...

Hello all,I have my first VG 204 analog gateway to install this weekend and the equipment is already on site so I will be working on it once I get there.  I have configured a VG248 and a VG224 and they both were different in the initial configuration...

We have a client that will be dropping a PRI from an Avaya PBX to a 3241 ISDN gateway.  I'm trying to confirm if the gateway's PRI receive pair occurs on pins 1&2 or 4&5.  Thanks, Al Nobile              

                   Hi All,I have a set of IP Phones running on my network and they all have the wrong time dispaying on them. The time on the CUCM is synchronized with an NTP server which is my voice gateway.The time on the voice gateway and the CUCM...

                  Some of my voice ports are not getting dial tone . i have compare the config of working port with none working it's the samerunning call manager 8.6.2any ideathanks

I have a 3rd party IVR system which requieres a SIP trunk to the CUCM cluster to call out Cisco IP Phones and also to the PSTN. After the SIP trunk provisioning on both sides calls from Cisco IP Phones to the IVR system are working, calls from the IV...

Hi All,One of our departments for security purposes would like to store recorded voice messages on CD. How can extract messages from particular mail box in Unity and record in to CD in .wav format?Thank you,Marcin     

HiI have defined hunt groups in CUCM and connect calls from voice gateway to these pilot numbers. I want to know who has picked up the phone from that pilot.Can you please guide me with correct tcl command?I have tried the following code:set outgoing...

                   HiIs there a way of producing a report that shows current call foward busy no answer destinations? We have a high turnover of staff and numbers are reallocated so old diverts are still in place.cheersKev

Hi all,while i am accessing the voicmail, after entering the password it is taking hug time to prompt to the next message... almost 30 sec.Please assist here. thanks in advance.