IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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                   Hello,    The question I have is in regards to call flow I guess, we have a queue currently set up to go to an extension "1200" the script checks to see if the agents are logged in and ready, if they are logged in it goes through t...

                   So I've been doing Cisco voice for a few years now and I cannot seem to get the proper grasp on MRG's and MRGL's and how they should be configured with annunciators, CFBs, MTPs, transcoders, etc.... My question is, reagardless if I...

Resolved! CUCM 4.1 BAT 5.1

Hello,We are moving to CUCM version 8.6.  We want to export certian user from CUCM 4.1 through BAT.  The issue we are noticing is when we choose Specific Details for Export options are search results comeback as -1 with no phones.  We have verified t...

Ayaz Khan by Level 1
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Dear All,Possible to do a "pause" between inter digit in a route pattern.  we are exploring telco service to save phone cost.  The provider require a "pause" on route pattern.  I am using CCM 4.3.Is CCM 4.3 having this feature?Regards,Lum

gylum by Level 1
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