Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Im having an odd issue wtih MOH... I have not done wireshark yet.. but Im getting dead air and i cant figure out. Even on PSTN calls, the loopback will not play the MOH file which I know is valid. We replaced the routers (Upgrades to 3825s). same...
Hi to all, I have a question regarding call queue handling using CUCM v 8.5.I'm a software developer and I have to develop a custom Call Control Systrem based on queues. I know I can use CTI Route Points to redirect incoming calls to CTI Ports (I ne...
Hello,I have a UCMBE 7.0.2 where I have set up mobility (SNR).I now find that the calls are recorded inorrectly in the CDR.As an example:1. Caller A (CLI-A) dials my DID number (DDI) and my deskphone rings, I'm set for mobility and so a few seconds l...
Hi,One of our employees are getting tons of phone calls from her Ex-BF, so I am asked to block his phone number. Our Cisco Vendor is no longer available, so I think I can get some help here.I am new to Cisco commands. I searched online, and i think t...
we are going to implement Cisco unity for our 800 users i would like to know what are the hardware and software requirements or any licensing or how many Voice mail ports we have to buy and which server. does this mcs 7825i4 ECS1 server is suitable...
Hi all,any body can give some guide lines to knwo if there is afirewall prevnting some packetes between phones or gateways and some other devices.if there is a useful debug or some other methods.Regards,
As of now we do not have unity implemented but soon we will have it.my manager does not want to answer all the calls and he want to filter those calls to his secretary so which is the best feature to provide him i am planning to have shared lines, in...
hi alli have a situation. when SNR is forwarding calls to cell phone. the cell phone is showing calling number with leading 9. Is there any way to remove it.
In cisco ip phone 7942 i am not able to load the background image of my company although it is uploaded in CUCM and all other 790 phones are getting thosse images but when i see in this ip phone their is no background image may be the users have dele...
hi all ,i am very new to ip phone world for example , my ip phone is having 4 lines [ 2000,2001,2002,2003] if i want to check missed calls on particular line 2001 , how can i check ?as we will go to directories > missed calls Kindly help meThanksKart...
Hi ,How could we set a CUC distribution List extension, in order to set it as a DN "Forward if unregistred" destination ? If it is not possible , what the best way to create a shared 7X VoiceMailBox ?thanks in advance
I added the DN of one of our execs to the 7965 of a new Admin. When I did that the exec's phone a 7945G rebooted and upgraded! I was not expecting this behavior and never went into the configuration of his phone. I am using UCM 7.1. I was at a lo...
Hi Guys,I have an issue insertitng VG224 (SCCP) using Bulk Tool. Only the first 10 DNs get insterted and error message for the remaining 14 ports. Has enybody faced this issue. Is there any workaround solution? I know I can switch to MGCP but rather ...
Can you help me to troubleshoot UC560 with FXO and T1/E1, I have problem to connect to the system after i upgrade the firmware but in the end the update is failed. Now i cannot connect anymore using the default IP address 192.168.10.1.Now Cannot sear...
Hello,I would like to understand what does the EMCC template have in relation to the Device Pool configured under the Bulk Admin tool > EMCC template.For example, I have HQ, SB and SC, do I need to 3 different template for EMCC for 3 site?After login...
