IP Telephony and Phones

Dear all,I am having CCM verion 6.1.2.1000-13 I am planning to upgrade firmware of  ip phone model 7941G to new version. But while upating the same the ip phone display error message while trying to fetch the file from TFtp server. Below are current ...

Can you use softphones in a Citrix solution? regards git

I've got a client that has a line set up with an Auto Attendant for employees to call in and leave messages in various voice mail boxes.  A few times a day someone will call into that line and it will ring thru to their dispatch center instead of the...

Hi All,We have UCCX 5.0 running backup every day morning. Recently we changed the backup server from 2003 server to 2008 server. We kept the same IP. But after the change, the tar file can't be backed up in the backup server. I looked into the MCVD l...

Hi, I have Unity version 7.0(2.0) with DIRT version 1.1build 7.  The server is running Exchange 2003.  I can map a drive to the backup server from our Unity server running Exchange 2000, but when I try on the 2003 server, after I log off then I log b...

Customer has CUCME 8.1 and has asked if the last number dialed when call forwarding all can be retained in memory?So customer call-forward-all to 07967111111. He then removes this call forward. Later he wants to again call-forward-all to the same num...

Hi All,Has anyone had problem with upgrading from call manager 4.2.3 to 7.1.3 on a MCS 7825H2. The installation upgraded the BIOS and copied all the files across. Then ejects the DVD and attempts to boot from the hard drive and comes up with an error...

Hi,I have been testing a fxs port within cisco 2600..The signal is gound start.Since I have rebooting C2600, but a phone not received a dialtone.But I have changed signal for loop start and I have rebooting C2600...As a result, a phone received a dia...

Hello,We recently upgraded to CUC v8.x from Cisco Unity 4.x.  We do not use DIDs, so everything is an extension which is transferred by the CUC auto-attendant.  We have a number of "generic" users that aren't actually people, so they don't need a mai...

Hi,I've just started to setup B-ACD on my 2801 router with CME 7 and I'm experiencing problems:1) When the AA services asnwer the call and I type the number of any hunt groups, the extensions belonging to this huntgroup aren't ringing. I can only see...

Does anyone know of a good working config for this topology...PSTN--PRI--CME--SCCP--VG224--FaxI have tried several combination of fax relay and passthrough on the devices but cannot successfully send a fax.Calling works fine.Can send debugs and confi...

Hello Experts,I require your help. We have VIC-4FXO on Cisco 2811 , where the analog lines are terminated. The router is configured for H.323. The caller-id was working fine and since yesterday we are not getting caller-id.I enabled debug vpm signal ...

I have a customer running UCM v7.1 who is trying to achieve the following behaviour.External caller dials DDI on Phone A. Phone A has a Call Forward All to Phone B. Phone B is engaged and the call goes to the VM (Unity Cnxn v7) of Phone A. The desire...