IP Telephony and Phones

I'm having an issue with RTMT 8.1 on CUCM 7.1.5 not finding syslog files when they do exist, it simply states File Does Not Exist. Any ideas?Also, when I disconnect a redundant power supply I get no alarm, is there anything that needs enabling to get...

Hi we are upgrading our call manager servers from 7.0.1 to 8.0.(3a). Ii would like to know the following things.1.Is there any settings that are not carried over to 8.0(3a) from 7.0.1 after the upgrade that I need to be aware of. For exampleServices?...

hi,we have an attendant console at CUCM 6.x that works fine.Everytime somebody calling the company the call is routing to the AC Pilot Point, and if the agents are busy the call is queued.Now the customer wants, that, if the agents are busy, the call...

Hi,We have a 3825 router with three PVDM2-64 and one PVDM2-48. With 16 DSP channels in NM-HD-2V, it has 256 channels in the router.Recently we found that lots of DSPs are used with small amount of active calls.The following image shows that the DSP u...

We have multiple sites connected over RF links and have a centralized voice solution.  We are having delay issues when trying to host conference calls in our centralized environment.  Would decentralizing our deployment help this issue?  If not, does...

i get the following error everytime i try to install a new subscriber to existing cluster 7.1.2.21900-55 servers are in the cluster currently.all servers 7845-H2see attachment.subscriber is local on the same switch as publisher.i added the server to ...

HiI have a customer who has an internet connection and runs voice and 1 data application over them. I am planning to use the following configuration.class-map match-any Voice match access-group name voip_in match access-group name voip_out!!policy-ma...

Hello,I need to setup 75 7962 IP Phones.  What is the best procedure on doing so using BAT.  I have never used the tool.  All phones need the same config except the DN.  We have a block a 75 DIDs.  Any help would be appreciated.Thanks,Jaime

Is it possible to share these dsp's between PRI termination and conferencing?  They are on the NM slot, and I have a 2 port wic.  Running 12.4(24)T4,   there is no dspfarm profile  command.  I have the dspfarm and dsp services dspfarm commands under ...

Hello,I recently took over for a technician who had started the Unity upgrade process.  we currently have Unity 4 and would like to move to 7.1.3.  The previous tech had ordered a large number of various licenses from CDW and then he left.  I now hav...