IP Telephony and Phones

Have UC520 running telephony 7.1 from IOS v12.4(22)YB6 with 7945 and 7965 phones running firmware 8.54s.   CUE is v7.03.  Have 3 operators with 7965 phones with 3 shared lines between them for incoming calls.  Intermittently when one of the operators...

Hi everybody, How can I reduce the roaming of my wireless ip phone that's taking a lot of time, without ACS and without controller. Thank you.

Hi AllOn Call Manager 7, I want to be able to automatically forward calls to a message minder.When both receptioists are busy, phones continue to ring. I want to be able to direct those calls to an automatic number where they will be greeted by a - "...

Morning all,We have a CUCM 7 and when trying to pull simple call manager traces from all nodes - 5 Nodes in all, using a 5 minute timescale zipped or unzipped takes up to 40 minutes to retrieve. There are no issues with connectivity and everything wo...

HI all,  I was wondering if anyone has had any success with doing ICTs between these two call manager versions?I have a customer that is looking to make the big transition and they are looking to have a test group on the new version.I was looking to ...

Hey guys --Is it possible to change the greeting via the Caller Input in Unity Connection?  For instance, a user calls in and the greeting is in English, but you can press 1 to hear the greeting in French instead?I checked caller input, but didn't se...

We try to install CUCM8.0X, CUPS8.0X and UnityCN8.0X on MCS7825-I4 V03 server, but it always show the error "NOT Supported Hardware".We checked the document Supported Devices Table for Cisco Unified Operations Manager 8.0  [Cisco Unified Operations M...

Dear AllToday I encountered an issue with a voip dial-peerWith no configuration change, the dial-peer went into down/down status.Does anyone know what circumstances would cause this?To be clear, the dial-peer was not shut via CLIThanksPhil

Hello,   We just installed a new CUCM system. We don't have any managed services, so I was wondering if anyone knows how to update the greeting within one of our call handlers?I know there is an option to record via phone within the settings, but our...

I am running Unity Connection v8 ( we have same problem with v7 on another site )  and am trying to fix the problem with caller ID for external calls . When i get a call from external line and caller leave voice mail message the caller ID  should be ...

I need to upgrade the Cisco Call Manager version 6.0.1 to the release 6.1.2, this upgrade is direct?