Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,I am trying to configure a PLAR connection for a analog station port door phone that I have. The problem I'm having is that sometimes, when the analog devices is pressed, the call goes to the right plar extension (extension 202), and at other ...
Hi,My customer has two line button IP Phones and is currently using only the first button for calls which forwards calls to unity for no answer or busy scenario.1.Now he wants to implement a Hunt Group with "broadcast" call-distribution algotithm on ...
Hi, frendsI have a problem, and I hope someone can help me.The last week the billing server was restarted, and the application of the FTP server was turnned off, remained idle for a week. The last Monday I turned on the FTP services again to recover ...
Hi,I have a 7925g that does not recgonize a fully charged battery. I plug the phone in, after a minute or so it states that the charge is complete. When I unplug the phone the battery level drops to one red bar and soon it shuts itself off. ...
HiI experience a problem about transferring calls from an CUE 7.1 auto attendant console to CCM4.Calls are comming in a 1st gateway (GW-1),and it is forwarded to the Autoattendant (aa.aef) that is in the CUE in another CUCME router.(GW2)The operator ...
Are we able to register both SIP and SCCP endpoints on the same SRST gateway? Is this configuration supported?
I am trying to mount a 7911 phone to the wall using a standard wall plat. Apparently the holes do not line up. Does anyone know of a wall plate in which the 7911 can mount flat on the wall?The Cisco locking wall bracket is not good for my applicati...
when i am tring to forward a call from my unregistered phone to some other number in the lan or some mobile it is playing the defalut announciator ... any idea how this can be done...jatin
Hi all,I wish to change the time stamp the system posts to messeges stored to the voice mail box.We no longer have on-site IT support, therefore, I need some very user friendly instructions on how to do this.Hoping someone here can help.Thanks.Mike.
We have our help desk agents set up so through the administrator desktop we can record calls. We replaced thephone of 1 user and now we can not record this one person. On the 7965 config, what are the key things that should be enabled /disabled for ...
I have a switch in my Cisco CER that the CER can not see. This is the message that I get from the CER :2010-06-06 00:16:44,464 | INFO | CER_AGGREGATOR | This device is not supported 10.172.59.18 The switch is a cisco WS-C2960-24PC-L - ISO is :c2960-...
Hi EveryoneI Cant make a conference call when two partys are from PSTN ...... I can make a conference call between three party when all the there parties are registered to cucm (ie ip phone)..... However, when two parties are from pstn and one party ...
Due a wrench thrown into our planning, we maybe force to run our 7 voice pri from demarc within the building to about 150meters. Per specs that I found, PRI maximum is 200meters. Has anyone ran their PRI around 150meters from demarc and what are your...
Hi All,we have a new customer which need to see some IPCC Express reports like queue hold, agent talk time, ......I don't have any sample report to show them. If you send me various sample reports in PDF or word document, that would be very appreciat...
Hi,I am using Unity Connection 7.0 and exchange 2010. All the mail boxes are created for the users. Now I want to retreive voicemail on my outlook whenever I get voicemail on my phone. What is the step by step procedure to do that and how to map tho...
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