I know there is a way to add custom prompts. Is that where I woulkd add the custom music to be played? Or can I just change the music.
I know there is a way to add custom prompts. Is that where I woulkd add the custom music to be played? Or can I just change the music.
Hello All,We have a Cisco gateway 2800 series with 4 FXO cards filled with POTs lines. Half of the lines are used for site A and the other half for site B. I'm researching a way to have the users from Site B go out their POTs lines and same with Si...
We are deploying a Call Manager 7 system and we are configuring mobility. We have been asked if there is a way for the call manager to not ring the remote destination when the user is on the primary line on his/her phone.
I have a CME systems that has both SIP and analog PSTN trunks. I would like outbound calls from IP phones to go out the SIP trunks. I also want to attach a FAX to an ATA device but I need to send FAXes out the analog ports since FAXes over SIP doesn...
Hi,Whilst I understand there is no migration path or SKU to upgrade to Business Edition, can a customer running UCM 5.1 and Unity Connection 1.1, both running on MCS7815 servers, purchase a new BE appliance and use their existing licenses (DL's and V...
Hi,My customer is planning to replace an existing NM-HDV2-1T1/E1 card (connecting a TDM PRI trunk from PBX) by a VWIC2-1MFT-T1/E1 card.I just want to know if a standalone VWIC card can support all the voice functionality of a NM-HDV-T1/E1 card includ...
All,What are the components needed for a pure Cisco VoIP system? How do POTS lines get connected to the router? How does the router support multiple DIDs or is this a function of the Call Manager? Are there any good links that lays this out from the ...
Hi,Setup is as followsUnity 5Domain Windows 2003Exchange 2003We are looking at migrating our users to a new Active Directory OU struture. (Windows 2003)i.e from /Domain/Company/Usersto/Domain/Company/UsersNewAs part of this we need to update Unity Se...
All,I have a phone WITHOUT any CSS attached to it, however, it has voice mail profile defined, in the voice mail profile, there is valid CSS to reach the voice mail port.My question is, when I pressed the voice message key on the phone, should I be a...
Chaps,Does anyone know if TAC will support pulling a disk from the RAID on a CUCM server to keep as a total back up should a disaster happen?Obviously using DRS will get the system back to how it was after rebuilding a new server etc, but having a co...
Is the limit of Meet Me Numbers associated to available extentions?
Hi Experts,What are the ISDN- E1 configuration commands for new Cisco router 2951 ,which got the IOS version 15.X. I am not able to do it on the new series router.Please suggest.Thanks in advance!
Hello,Is it possible to use an SPA phone on a CCME 3825 ?and if yes, what to do for ?ThxMy 3825 version :Cisco IOS Software, 3800 Software (C3825-SPSERVICESK9-M), Version 12.4(24)T1, RELEASE SOFTWARE (fc3)
Hi all,I am trying to change the MOH audio source file but for some reason the change didn't seem to take affect. Please confirm the following for me !!From the "MOH Audio Source Configuration" page I click on the "MOH Audio Stream Number" --> I chan...
hi all,i've been trying to restore CallManager 4.1 installed in VMWare from a bakup that was made in a CallManger installed in MCS Server. i get à message indicating that there is a mismatch in the combination between the source and the destination s...
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