IP Telephony and Phones

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Hi all,We have recently installed a CUCM 7.1(3) in a customer. That customer had a CUCM 6.1 which they used as laboratory (it is obviously installed as publisher). Now, they have decided that they want to upgrade it to 7.1(3) and install as subscribe...

Resolved! Group mailbox

In Unity connections 7.1(3) with CUCM 7.0.I am looking to have a group of users not only have their own mailbox but also a group one ( for IT helpdesk). I want to avoid assigning a second line on the phone, to the helpdesk number.I would look at havi...

Using CUCM 7.1, when we disconnnect the call manager.  SRST doesn't work.  Ephone register with CUBE router however, no dial tone.  I attached a configuration of the CUBE router to the thread.  Any ideas?

I'm a seriouly going blind or is there no softkey template option on this $$$ phone?  I created my phone button template but can not find where to select the softkey template.  I have looked all over the phone configuration under the device informati...

robray_sc by Level 4
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Transcoder is regiestered to CUCM 6.1 successfully. When I make a call from G.711 to G.729, the call fail. From the log I can see CUCM allocate the transcoder but then release it without any errors.Any help would be appreciated.