Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I am strugging with a hunt group that I want to forward to Unity.1 hunt group will be in a CSS/Partition for business hours.the other hunt group - with the same pilot will be in the default CSS/Partition.My second hunt group will forward directly to ...
I am trying to setup an alternate contact option for a callhandler to allow callers during a greeting to press 1 and go to a support persons cell phone 9XXXXXXX after hours. I am using Unity 7.0 (2.0) and I am setting up the closed greeting and allow...
Hello team:I managed to get the "SampleAudioSource" files from CUCM as suggested in the configuration guides in order to use them as music source on a SRST router configured for MoH service.The "audio oriented" files I got from CUCM are the following...
I have a CUCMBE 7.1.2.I have a number of DN's that I am able to do a forward all to any system handler I wish in Unity Connection. Why then would I need to create a CTI route point? it seems redundant. Can anyone explain?Thanks,Heath
Hi All,I want to set max hops in MOH to 1 to not send multicast traffic over the WAN. But max hops in MOH server configuration page is gray out and it's set to 2. How can I change this value?very appreciate for any suggestion.thanksAlex
Hi.We are migrating the Call Manager 3.3 (5) to CUCM 7.1 and we have this problem : 3000 ip phones with static ip address. Some 7905, some 7910 and others 7906. NOw we need to change to DHCP without to act manually on every telephone. For 7905 we kno...
Hello All,We have CCM 4.2 implementation in my oganization. We have maintenence scheduled for one of the weekend days. During this time, the Publisher Server will be turned OFF for a while, but the Subsciber will still remain ON. My question is if th...
Hi,I am trying to import phones with users option in BAT for 7965 models.does phone template field in csv file is the template that we create for 7965 sccp under BAT tools/phones/ phone template ?thankssgeorge
HiIn the office, we have a CUCME ver 4.1 connected to a PBX Panasonic 1232 using E1 cards, we use a Router 2851 between PBX and PSTN. Extension numbers begin with 16.. and 17.., but when I dial a phone number i.e. 1673-1478, CUCME take the first 4 di...
In callmanager and fxo using H.323, before the call is answering the time is starting...so in cdr and in billing software it is showing soem seconds of calling eventhough the call is not answeredANYONE FACED THS....Eldho
Folks, I have a 6500 running sup 720 with the latest code. It has a ws-x6148-ge-45af card in it. I want to attach only one IP Phone to it. Other ports are being used by servers. When i configure Auto Qos for cisco-phone, it configures the s...
Hi everyone,I am translating some ipphone user guides to Turkish. I finished 7941 user guide translate , but i couldnt find any 7975 end user guide like attachment 7941 user guide. Can someone help me this?Regards.
I need to delete locales on Call Manager 6.0. If anyone know how to do this please help me.
Can a call transferred to a no-answer extension revert back to the transferring party (similar to hold or park revert, but not for direct-dialed calls to the extension)?
I have a client running CUCM 6.1.1.2000-3 and they're interested in setting up softphones. I can't seem to find any info on this. I got the softphone software but that seems to only go up to CUCM version 4.Is there a new option for higher versions ...
