IP Telephony and Phones

Help! Voice Experts,Yesterday my call center agents started reporting that when they initiate a conference to another internal extension, the calls become choppy with the voice dropping in and out.I don't even begin to know how to narrow the scope of...

does anyone have the instructions to install taps on CRS 5.0i know that you need to download the plugin, but do you load it on the AAR management

Hi, I am trying to upgrade from ccm 6 to 7. I put the ccm DVD 'upgrade from 6 to 7' in the DVD drive..I then go to os administration page software upgrades and choose 'dvd/cd option. In the directory field, I put a / or a \ and when i click next i ge...

Hi,Has any had any experiences using bluetooth headsets with CIPC? I have a BT Headset partnered with my laptop, and CIPC recognises it in the audio tuning wizard and I am able to hear the music playing through the headset.I am able to hear ringing ...

HIMy customer wants search on Corporate Directory, the result showFirst Name, Last NameThe default isLast Name, First NameIt's possible change the structure?Thanks

Hello,I work in a multi-customer environment and we provide a centralized / shared Cisco IPT solution for some of our customers.We need to keep each customer seperate such that Customer A doesn't know about Customer B even if they happen to call each...

Hello,I am changing remote locations on a CM 6.1.2 cluster to sue a new cluster-wide partition for all DN's.When i use the bulk edit tool and change the partitions, all call forward info is lost, which is a problem. What is the easiest way to make th...

Hi there, I'm trying to configure a SRST router, and it'll be connected to a PBX (Philips)I added the following commands in SRST 2851mgcpmgcp call-agent 10.1.9.35 2427 service-type mgcp version 0.1ccm-manager mgcpBut It's not working......GW_BR_GRM#s...

How do you configure speed/duplex setting on a 7961 IP phone?

Im getting this quite alot on our CCME call report page. Is this a bug or something?

Hi there,I have seen this before and usually just went on to the CLI to configure buttons to phones but a client of mine is trying to add lines to buttons and having a issue of only the first 9 entries being able to be applied to a button.I have atta...

I have the following testing config in Global confignum-exp 5... 1904555....I enter the number 5651 and am expecting 1904555 to be prepended and get 19045555651 returned.I checked it with "sh num-exp 5650" and get the following in returnsh num-exp 56...

Hello,This is going to be tricky to explain without diagrams! This is what we want:Box1 is a CME with extensions 3xxBox2 is connected to global CUCM with extensions 8xxNeed to be able to dial 3xx from Box2 and 8xx from Box1. Have created dial-peers o...

We had the following connection:PSTN --- Nortel Meridien PBX --QSIG--- Cisco 3845 ---- Checkpoint FW (Allow IP any any) ---- LAN --- IP PhoneWhen IP Phone A makes a call to a mobile phone @ PSTN, the mobile phone rings, but there is no ringback tone ...