Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,We have an FXO card in a 2811 router taking calls from the PSTN and routing them to Call Manager 5.1. Recently users are complaingng that random inbound calls are ringing to the phone as they should but that on some calls both parties can hear...
Hello,I have enabled CDR and Jazz software is suppose to access SQL database and get into CDR database and use the FAC values generated.In my CDR records, Jazz cannot pull the FAC auth code.Callmanager version is 4.1.3.Is this supported?
Hi,We are running UCM 6.1.2.We are facing some strange problem.We configured 7975 IP Phone with an extension number 3029. Partion & CSS are same as other phones.Phone is registered but it is not able to receive internal calls.For testing purpose we d...
Hi, I have 2 ccme in 2 remote sites connect by ipsec VPN. I have PSTN only on the principal site CCME1.It happens on the CCME2 site that when more than 1 call is on, when one phone hangs up, all the calls disconnect. The quality of voice is good and ...
Here's a weird one. For me anyway.I'm configuring custom prompts for a CUE AA. When I set the business open/closed hours I get the "closed" greeting, even though I'm the designated open time frame. When I clear out the schedule and have nothing ma...
Does anyone know how to get the call contact option in Outlook to work with CM 6.0?
I am trying to get Dial From outlook working with Cisco TSP from UCM BE 6.01. The Cisco TSP doesn't show up in phone and modem options after installation like it did with CM 4.x. What am I missing here? Has anyone made this work with UCM BE 6.01?
Will be running DMA but wanted to know if I need 'new' DLUs for devices migrated. I've opened up a case with TAC and was adviced that I can migrate the (phone)license files BUT will have to place a new order for it. Not sure what he meant by it, does...
I have Cisco Unified CM 6.1 running and I need help in configuring an option to transfer a call to the PSTN and release the line - like similar to the flash option in an analog phone. In Cisco IPCC Enterprise this is called as "Take Back and Transfe...
CCM 5.1.1IPCC 4.5(2)I have two IPCC agents. If one of the agents has left their desk (and forgot to go not ready) the other agent would like to be able to pickup that call before the 4 rings that would normally send it to them. I have placed both a...
Hi, i installed two CCM, a publisher and ans suscriber, the suscriber has taken the configuration (Data Base) from the Publisher correctly, but now, i have some Phones registred, i disconnect the publisher CCM to test if the scuscriber will be active...
Hi again all. Im looking to see if extension mobility is a feature of CME? Any help would be appreciated.
Hi Guys,I trying to create a new user in the Cisco CallManager version 4.2 and is appear the message:"The following error occured while trying to load the requested page. Problem is executing fso.OpenTextFile()"That can be occuring? Where is the prob...
I am running CCM 4I have several VG224 services connecting my analog phones to the call manager. One of my phones has a weird issueIssue - When you pick up the receiver you hear dial tone. As soon as you press a button, it goes to a fast busy signal....
Does anyone know if you can run presence on CUCM 6.1(2) without the need of CUPS. I have traced CCO but cannot find this out.
