IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 6134 Views
  • 14 replies
  • 0 Helpful votes

Hi experts,I have been dealing with an issue while trying to connect a Nortel BCM to a Cisco CCM, basically I was able to configure both of them but for some reason I am only able to have they working together with g.711alaw, if I try something diffe...

Hi, i have four VG248 with 1.3(2) version in the same site. The problem is the VG248 are reseting. For this i checked in the System Status the Up Time param. The fault is random.The logs are not show the reason for the reset.Pls see the attachment.

I have a user request to provide hold times on a DN. This is not a call center where we can use the Historical Reporting tool.This is just a simple DN and I need to report on hold times.Anyone know where this is buried in the CDR?

asafayan by Level 4
  • 254 Views
  • 1 replies
  • 0 Helpful votes

Hello,I have CCME 4.0(3) on routeur 2801 andI want to redirect the inbound calls from PSTN to four IP Phones. So when we call from the PSTN the 4 Ip Phones Ring.I know that it is possible with connection PLAR on voice port but it support only one eph...

microtel by Level 1
  • 610 Views
  • 7 replies
  • 0 Helpful votes

hello,the following message is detected in the eventviewer of the Call ManagerEvent Type: WarningEvent Source: SQLSERVERAGENTEvent Category: Job Engine Event ID: 208Date: 8/27/2008Time: 5:00:01 PMUser: N/AComputer: CALLMANAGERDescription:SQL Serve...

dbenattou by Level 1
  • 725 Views
  • 8 replies
  • 0 Helpful votes

Hi All, we are using CUCM 6.1. I am using hunt group with 5 members. when call comes in how can I distinguish the call comes from hunt group or someone dials member's DID directly? is there a way to configure calling name in hunt pilot number that us...