Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Currently internal incoming call's ring tone is played in long ring, while external incoming call's ringing tone is played in short ring. Is it possible to swop them? so that we can hear short ring for internal, while long ring for external call.
I installed a VIC2-2FXO= into my 3845 router and am unable to configure the voice-port. I keep getting "unrecognized command" or "invalid input detected..." when I enter the following:flmai002-r02(config)#voice-port 0/3/0 ^%...
When you spec. a server such as 7845 and it can support "7500 something"- it is 7500 devices or 7500 device weights i.e you need to take into account the device weight per device. If so is there any public matrix non - cisco people have access to - ...
We have developed a custom ip phone xml service application to display queue and customer information on agent phones. the phone models are 7941s and the application is currently deployed as a service and it runs well as expected.Currently, the agent...
I am using CCM 6.1. Publisher - Subscriber = 40ms should be the RTD. Are there any value of RTD between the IP Phone and the CCM Server. Also would like to know how about if I put the IP Phones over WAN. How much BW would be required for the phones t...
I am setting up a users phone and would like to have distinctive rings on 3 seperate lines. The problem I am having is that for each line I want to be able to select from the full ring tone list. The only options I have are Ring 1, Ring 2, etc. Ca...
Hi all,what are pro and cons of using IP Communicator instead of IPphones in a call center environement (IPCC Enterprise)??thank you
I have a customer getting upgrading a 4.1 cluster to new 6.1 cluster, with new servers. Part of project is to remove an existing 3.3 cluster and migrate devices into the new 6.1 cluster.The data migration tool can not be used so I'm looking at runnin...
I'm using CUCM ver. 6.1.1 and TSP ver. 6.1 but I'm not able to get click to dial working with Windows XP. Vista works but not XP which is a little surprising to me. Should I try an older TSP version?
Hi !Is it possible the Cisco IP Communicator users to have a local agenda for they're pernonal contacts ?Thanks.Andrei.
Hello MPE Pros, When I try to go to the "http://Server_IP_address" the web page redirects me to "http://mpx.[DOMAIN].com/?redirected=true" and an error message stating "the web page can not be found gets displayed. Any help would be much appreciated ...
I am doing a CUCM 6.1 install with 2821 voice gateway...instead of PRI we will be getting SIP trunk delivered over MPLS from global crossing...does anyone have any info on configuring SIP trunks over MPLSthanks
Hi all,I'm facing a strange issue with one of our Customer with a Cluster of CUCM in version 5.1.(3a). Last week, the publisher crashed (hardware issue) so we made the replacement of it. Since 4 days now, I'm unable to accomplish the Restore correctl...
I have configured a Cisco Call Manager 5.0 in a Lab with only 3 IP Cisco Phones. They can communicate between them, but I have not been able to configure the conference caracteristic among them. When I intend to make the conference an error message...
Is there a way to use the telephone interface to add names or character strings to historic phone numbers? Right now I have to use the CLI to make a directory entry command under telephony-service but this is no good for the customer to have access ...
