IP Telephony and Phones

Hello, I have a cucm 12.5 with a 8851 phones , I add the user to the phone with the respective groups. but every time I try to login I get the error says the user has no privilege."standar ccm end users" thanks   

We have a bunch of new Cisco IP Phones (8845) where is the best place to find a user guide that illustrates the following:-Set Up voicemail-Change Time Zone-Update Vociemail Etc 

HelloCan someone please suggest what went wrong with this call. I am suspecting something at below lineJan 13 11:25:09.301 MST: //4676818/DC5CF749AF51/CCAPI/cc_api_call_cut_progress:Interface=0x2FFBF40, Progress Indication=INBAND(8), Signal Indicatio...

Hello, i'm setting up Cisco 8811 for Executive(1234) and one Office assistant(1235) using SIP, CME.Their requirement is quite simple. They want ring both phone when the phone call goes to 1234 and of course, OA has their own number as welli'm not a c...

 Hello All,I am looking for a command(s) which will allow me to reset a NIM-4BRI-NT/TE back to its factory configuration with any non-volatile memory erased. I know there isn't a simple command to accomplish this task but several commands that would ...

We are using CUIC 11.6(2) and need a report that shows transfer details such as a call was transferred from x CSQ to Y CSQ. I haven't been able to find this yet...anybody know where to find it or if it's even possible? Thank you!

Hi,We are planning to migrate our call manager servers from  version 7.1.3 to 12.5 and before we start the process we would like to upgrade our phone firmware .We are having 9971,7965, and 7942 IP Phones .So my question is that if I download lets say...

Hi AllWe currently have a case open with TAC to troubleshoot an issue whereby users cannot login via MRA using our Expressway but the user exists on another cluster, the EXP-C can see the other cucm cluster.We have ILS enabled between the 2 Call Mana...

We have a large company and the person in charge of our phones tells me my department can not be set up to forward to voicemail automatically when we are closed for business.  He is telling me we would have to manually set the phone to voicemail then...

Looking for information around which cordless USB headsets are compatible with the DX-80.

FXO ports with calls coming in from the prima cell and configured for service MGCP are not providing caller ID The system is running MGCP with voice gateway Cisco 2901System version: 11.5.1.11900-26 caller ID is unknown when enable it from cucm appea...

Hello, We’ve set-up shared-line in CME for SIP Cisco phone.While we are setting up shared-line for both Executive and OA to ring together, we faced an issue.Below is part of our code we’ve set-up for. voice register dn  20number 2520call-forward b2bu...

Hi All, We are planning to move from PRI to SIP link due to cost-saving plan. We are planning to buy Cisco 3945 router for this particular setup. I am not sure about the hardware & license requirement for CUBE. Hoping for inputs from experts here. Is...