IP Telephony and Phones

We've been trying to set something up where a manager can cBarge into shared lines which are members of a Line Group. It works perfectly for incoming/outgoing calls on any of those individual shared lines, but when calls come to that hunt group, it d...

Guys I have a real silly question.. I have some inbound dialpeers from the telco and there are set as voip dialpeers however I can also set them as pots dial peers. I have been doing this along time but I amwondering when to use pots vs voip dial pee...

Hello,I would like to know if there is a way to force the use of the headset on Cisco 7960 phones. We have call center agents configured for auto answer with headset but the agents are simply deactivating the headset button and as a result the phon...

I am doing a UCM 6.1 install and have checked the "user must change at next login" box. When I log into the CCMUser web page it does not ask me to change my password.Has anyone else expierenced this?

This is my question. I have searched both netpro and cisco.com to find some sort of black and white answer. I am running unity 4.2 with Exchange 2K3 on the back end and we are wondering if you can set up some type of dual partnership or fail-over b...

Hello .We are working on deploying some NICE voice recorder on our infrastrucure to record our IP telephony traffic . We actually use a fully routed network to go from one building to another .(3 buildings)Inside each building we r deploying a fully ...

I have a series of 7941's deployed to regualr users and I would like to have their line appear for both buttons. Is this possible or do they have to be different lines?

Cisco QOS SRND states:Cisco SoftPhones can use regular G.711 codecs, in which case 128 kbps isadequate, or they can be configured use a G.722 (wide codec), in which case 320 kbps is required.Two questions:1. As we know G711 uses 80K including IP, why...

Hi, having some trouble figuring this one out. When a 7970 phone is added, all parameters are filled out. As soon as you hit the "insert" button I get the following error:Error Informationhttps://ccmxxx/CCMAdmin/_RemoteScripts/rs_phone.asp?_method=...

Hi ,I have two IP telephone cinfigured,one is Cisco 7960G and Cisco7970.Both are got registered with the cisco call manager.I am getting the dial tone,but I try calling one IP phone to another,I am getting busy tone.I am not able to communicate with ...

I am trying to figure out how to setup a watermark or logo-background on a 7940. I have configured the Idle image, but I need to see the line extensions this covers up. I am currently using CCM4.1, but upgrading to 4.3 shortly.

What is CCM Partition and where do we configure it?I understand that during installation CCM creates two partition one Active and other Inactive.This helps us to upgrade the CCM after installation and revert back to the old incase if there comes some...

Hi,I am having CCM 5.0(4). I am using CDR for reports. This is a new installation. I enabled the CDREnabled Falg as True. And also activated CAR Scheduler service in the CCM.When I am trying to take any report from CCM, I am getting error like "30061...

Hi,a short one. Is it possible to change a List of SpeedDials to BusyLampFields on an Exp. Module without deleting all the SD and adding the BLFs manualy? (CUCM 6.0)Best regardsMoe