IP Telephony and Phones

Hi all,I try to configure a surl buttons on Cisco 8800 series (8865, 8811 and 8851) to access to the Personal directory and I have the following error : "PD Error Message Error in authentication"( I already create the phone service with the correct U...

I want to simulate  ITSP SIP TRunk provider in my collaboration lab. How to do that? can i do it with CUCM? if so how to do that?if im doing it with CME router or CUBE router how to do that? can any body guide for that

Hello All,     I'am trying to integrate a LU250WAMP into our CUCM 11.5.x system.  I have a 4331 gateway with FXS and FXO, I setup the routing successfully but I get a a busy signal using both FXS or FXO.  So this was connected to a Avaya previously t...

Hi everyone,       I am facing the famous problem that the agent can't login and get the error " a liceinsing error has occurred", I read about the problem all the solutions say that i have to share the folder " C:\Program Files\Cisco\Desktop_Config"...

Hello Friends, While trying  to upgrade Cisco 6921 phone (from old CUCM Cluster) from 9.0.2.0 to 9.4.1 version in CUCM 11.5 on remote site where latency is around 160 second.. upgrade is getting stuck.. While trying to do the same via local TFTP fr...

We have an issue where we are using SPOK to screen pop information on callers. This works most of the time but in some cases the TSP logs are not clearing out and not updating until after the call is answered. This results in the call info to pop fro...

Hello Colleagues, Hope you all doing well.  I am new to CCME and I have got a small issue with configuring cisco ip phones on a CCME running version 10 to communicate with ip phones on CCME running Version 12.  Currently these CCMEs are working indep...

Hello. I am running Cisco IP Communicator v8.6.6 with Cisco CUCM v 9.1.2. I have allowed the Users group full permissions to the C:\Program Files (x86)\Cisco Systems directory on the PCs where the application is installed. However, when they login to...

I've had to migrate a few of our 7941/7961 phones and have run into a small, but significant issue.  The phones are connecting to the DHCP server, which returns a response with options 66 and 150 to route to a specific Tftp server.  The phones pick u...

Hi guys,  I have an 8841 phone that doesnt boot up..when i plug in the ethernet cable the mute button lights up read and the handset led shows red too but nothing else happens even the screen doesnt show anything no cisco logo no nothing just blank.....

Hello, I am needing some assistance with Call Manager logs. I am running CM version 9.1.1.I need to determine if there are any logs that would show me a specific phone's call history. Please advise on the location of where I would locate these logs a...

Hello all, I have the following CUCM setup:• CUCM Publisher - 10.192.33.68• CUCM Primary Subscriber: 10.192.33.60• CUCM Secondary Subscriber: 10.192.41.60• CUCM Tertiary Subscriber: 10.192.33.61• Third-Party SIP Phone (IP Trade T4): 10.192.33.20 I ca...