IP Telephony and Phones

Hello, We are experiencing an issue where a person is transferred to a hunt group where the members of that hunt group are on a call there is no music. The only indication that you are on hold is that the call timer on the phone is still increasing. ...

HI Community, Presently, I am working on a training BE7K/ESX on which I have moved forward my config very far.Licenses are installed on these VM(on the Publisher to be accurate)My setup is 1 Publisher + 2 Subs. In 1 month, I have to go on site and de...

Route patttern 933 to dial 10 digit external destination. 933 Transform and Dial 9015552121. I need to setup for Intrado 911 ERS system, so when I make a test call a 10 digit number is called when 933( this is a test RP) this is a test RP for testing...

CUCM 11.x  call  from 8841 to 7942 ,can't hear the music from 7942 on hold ,but 7942 can hear the music from 8841 on hold.8841/SIP, 7942/SCCP online waiting.

Hello all. I cannot find any specific information from CIsco that states Expressway 12.5.1 is supported on CUCM 11.5. The link below details support for 8.11 but nothing for 12.5.1. I need to be sure that this is more Cisco being slack in updating th...

Hi.We have 2 CUCMEs with SCCP and SIP phones in mixed mode at each CUCME.These 2 are connected via H323. CUCMEs are 4331 with Fuji-16.9.4(MD) IOS and have identical configuration.  In below call flows we can hear successfully MoH no matter which side...

Hi all, I need help to configure a 4321 for E1 gateway, I'm looking for configurations but not able to get anything. Thanks in advance.    

Hi. I have configured Software MTPs in Cisco IOS 4331 and I cant register them. IOS: 16.9.4Router: ISR4331/K9 ***********************************************************************************************************sccp local GigabitEthernet0/0sccp...

Hi All, i installed CUC in my laptop. during installation i put the same username and password for application/security/admin. i am able to login via cli and OS administration in GUI but not able to login into Cisco Unity Connection Administration in...

can someone give the solution to fix this issue? Resetting the codec will fix the issue?Let me know what action i need to take to fix the issue.

HiWe have CUCM 10.5 and UCCX 10.6 and E1 line that is connected to the router ( as a voice gateway). We have problem in hearing voices of the caller. When a call stays in queue and then connects to the agent, the agent can not hear the voice of the c...

Is it possible to log in/out of hunt group in the Windows Jabber client.Ideally is would be great to use presence to determine whether a user is available or not