IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 6170 Views
  • 14 replies
  • 0 Helpful votes

I know what my problem is, but what i am asking is why it worked before and not now. I am running call manager 4.2 and had all the equipment staged in the lab. my extension (the only one with the problem) is 110. however i have a my voicemail exte...

noran01 by Level 3
  • 355 Views
  • 3 replies
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Hello All,We just deployed a remote location running CME in SRST mode connected to a CallManager cluster. Everything works great with the exception of MoH. Multicast is not available on this particular WAN so we want to designate the CME/SRST route...

I'm attempting to get SRST to work with a 7940 phone, 1751v router, and a 3500 switch.I've got the call-manager-fallback configured according to the SRST 3.0 Admin Guide, however I don't think it's working properly.The phone can successfully get an a...

snooter by Level 1
  • 500 Views
  • 1 replies
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Hi, I did an upgrade of my CM413 last night and found out that some of my ip phone (7940 model)kept their connectivity while the publisher was down (I also have 1x subsriber) but for model #(7941 and 7970) those phone went down while doing the upgrad...

Dear All,I tried to make some calls via software SJphone, from my PC, I indicate the call is sip:@number, however, from the received PC, it shows the call from h.323:@number, but there is no any protocal setting, it suppose to show as both end 'sip',...

trinawong by Level 1
  • 209 Views
  • 1 replies
  • 0 Helpful votes

We are using CCM version 3.3.5When I put a number in the destination field next to forward busy for a directory number and call the directory number and call back on another phone then the call should be diverted to the destination I put there.It doe...

Mojo1 by Level 1
  • 231 Views
  • 1 replies
  • 0 Helpful votes

I have searched through the QRT documentation for CCM 5.1 and nowhere can I find out it works. I have placed the QRT softkey on a end users telephone. This user is using the QRT softkey correctly, and nowhere can I find the QRT trace on the CCM 5.1 ...

bcook by Level 1
  • 1078 Views
  • 8 replies
  • 0 Helpful votes

Dear All I really need help of you guys i have got a 2821 router with the IOS version c2800nm-spservicesk9-mz.124-10a. and call manager ver 3.3 which dose not supports 7941 and 7961 phones can any one please guide me the correct ios required for the ...