IP Telephony and Phones

I just got a 8832 phone with a USB power cable adapter in the mail today. The phone didn't come with an Ethernet to USB-C adapter. I'm trying to set up the Wi-Fi client setup. I have wireless set to on. When I click on Network Name it brings me to th...

when webex calls a 8865 ip phone using the video address as the email address of the enduser, it rings on her phone, but each time when she tries to answer, the phone gets unregistered,  this does not happen on other calls, will be thankful for advis...

Hi Guys,   My Customer that any IP Phone 8851 that is resenting sponteanously (default version 11-7-1-17). I verify in the logs and appear the message VPT not configured     Status Message    [17:08:29 15-01-18] SEP706xxxxxxxxx.cnf.xml.sgn(HTTP)  [17...

Hi everyone, hope all is well.I have a Cisco 4351 with two NIM-4FXO modules connected pots lines to PSTN. I am experiencing one-way audio on PSTN calls where the called party can hear me but I can't hear the called party on my IP phone. The issue sta...

Hello,  CUCM 11.5 integrated to Verint (JTAPI+SIP), currently testing moving to +E.164 dial-plan, Verint is saying they do not support the "+" as part of the DN when defining it inside Verint as an extension to be recorded, any thoughts around that? ...

hello, We purchased cisco wireless headset 561, but we don't get incoming ring on wireless headset. Looked in forum, there were couple of posts which says its bug which is supposedly not fixed yet. we can hear caller when we connect but need incoming...

Hello I have a new SIP service with Vodafone in Italy and am struggling to configure my CUBE correctly. Does anyone have a working configuration I can use as a template please? I have attached the Vodafone doc for reference. Thanks Mark

Users are in a Citrix Thin Client environment. Some access a VM landing pad through Citrix. They want to install Jabber on their landing pad. Is that even going to work?

Hi everyone, Few clients are facing no audio issues when calling from their Skype phone to Cisco phones at the remote location. Cisco phone is configured for recording, so usually presented an announcement prior to call connect. Here is the flow. Sky...

I have a CP-6921 that refuses to register.Fron the TFTP server logs it IS receiving the .cnf.xml file but still won't register Any thoughts on what could be the issue? Just to clarify I am using it with a cloud-hosted FreeSWITCH PBX

Hello, I'm new to trying to setup SIP Phones on a cisco 2921 router that has CME 12.0 I am using Cisco CCP and get the following error messages: SIP related configuration is missing that will enable the VoIP network to support SIP endpoints. Configur...

Hello all, I have a a 2911 ISR I am using as my home router. I have recently come to possess a handful of 7962 phones. Working a day job as a LAN support team member for a large company I am somewhat familiar with Routers but not as well as switches....

We've recently migrated from the IP Phone 7942's to Cisco Jabber. I'm noticing in the CDR table that users who are on the softphone are no longer populating the "CallingPartyUnicodeLoginUserID" field. We're using this field to help track hunt group c...