IP Telephony and Phones

Hello,   Can anyone help me with registering AudioCodes 420HD model phone with Call Manager?   I created a Thrid Party SIP phone in the Call Manager and did the configuration settings on the phone's page.            Thank You, Nandan              

Hi Guys,   I have done this before but it has been a while since then... Anyways, there are a few marketing numbers that our AR dept wants me to block, i don't want to do it in CUCM. I think it is more effective to drop the call as soon as it gets to...

So, this is my absolute last resort on this particular issue as I have expended all my ideas.   I have a customer that has Cisco Call manager at one site and they are having issue with calls to another site. The other site has a Zyxel router.   The i...

Hi All,   One of the VPN user facing the issue of access Cisco Finesse. He is using CIPC connecting through VPN. He can able to access the Cisco Finesse login page and give the required information like username, password, and IPCC extension. Once he...

Hello everyone,     CUCM 11.5.  I have a call coming in on a PRI and the Telco is sending 10 digits.  I need to get inbound calls to that number over to an internal extension to make it a DID.  What is the best way to do that?     Thanks in advance  ...

I have 2 phones (7965) for an office. Both phones have a separate extension (e.g. phone 1 - 5401, phone 2 - 5402). Both phones also have Directory Number (5400). They both get MWI when someone leaves a message on their own extensions (5401 and 5402)....

Where can i get the wsdl file to use the NBR API to download my recordings?  I downloaded the WSDL from a number of different URLs and I get an error when it attempts to generate the proxy objects.  This path is included in the wsdl and returns a 404...

Hi,   I do have a secure CUCM 11.5 cluster. All the IP Phones had been using Secure Profile for quite some time now. Recently, every day a few sets of IP Phones gets UNREGISTERED.   Changing the IP Phone to Non-Secure mode --> Installing LSC certific...

Is there a way to stop participants from joining a meet me conference once it is in session.  I thought there used to be a way to do that.  I am unable to find any documentation on it though.

Hello,   CUCM 11.5.  I have a scenario of shift workers where 2 people sit at the same desk with the same DN on different shifts.  They both want to have a Personal Directory of their own so when User A is working he has his own Personal Directory an...

Hi, When UCCX redirects a call to an external number the calling party transformations are not applying, and keeps display the CTI port caller ID. I have attempted to use a translation pattern which I have used in the past, and also works on the cur...

Any extension registered to CUCM dials any PSTN number. Now call has been conntected. Now that extension user wants to tranfer that call then tranfer softkey remains unpressed. (nothing happens if we keep pressing tansfer button)