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Beginner

Call Manger 4.3 Global Directory

I am trying to utilze the Directory Search Feature on my IP Phones

When i search i get  

XML Error {4}:Parse Error

I did some research and found where i need to go on the Administration menu to verafy that the CCM is talking to AD through LDAP

User>Global Directory

however when i went there it says the Page can not be displayed

none of the options under the User menu work they all say Page cannot be displayed

Any Ideas on this?

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