Other Collaboration Subjects

Hi I've recently instaled a ip phone 7912. I would like to know how I can change the Cisco Logo on the screen. I would like to put another image. This logo is located at the at the right upper corner of the screen.I appreciate your help!regardsLeonar...

I'm trying to change the Logo on my IP phone 7912 I have followed all the steps but I'm not sure how to make the Cisco IP phone Profile file. I've tried to follow the steps on the document but it doesn't work. I'm sending the output os show ver comma...

We tried to login to the AC this morning and got a dialog box stating that we “cannot access the server”. A few weeks ago we upgraded to 4.0 and had to install the current version of AC (which we downloaded from the CM plugin. Everything seemed to wo...

I am running CCM 3.3.4 with IP softphone at the user end. The problem i am facing that every outgoing call are getting disconnected after 14 minutes.Does someone have any idea whats going wrong with it.ThanksSFA

I would like to include the <transfer to voicemail> button on my normal phones(to allow a call to be ignored, like it can be with the softphone). I can get the button to appear by adding one of the IPMA applications to my softkey template configurat...

Hi,I configured a username in CCM to have a device associated with it. The device is a 7960 phone. I can control the phone fine, but can't seem to hear or transmit any sound.I have checked the mute and volume buttons. Did a basic test to make sure ...

Dear All,I have two cluster. I created a non-gatekeeper intercluster trunk on both side of callmanager. After that I create a route pattern on each callamanger.However, I can dial to the IP phone on the other side. Is there step I missed? Also, how c...

I am now seeing 7970 phones in CiscoWorks>Campus manager>Topology with a red status. I am assuming this is because the ANI doesn't understand the device type, a IDU update is needed for the 7970s. I can't find anything on CCO about this.

running ccm 4.1(2)7960-g al: pc00307000200 bl: pc0303010100single line template on 7960(a) with dn of 5559999called 5559999 from 3 other 7960 (b,c,d)with 3 active calls pressed join softkey on 7960(a) and all 3 lines joined conferencedisco'd 7960(a) ...

Folks, I Configured MGCP (CCM) with the gateway with had T1 CAS (E&M DELAY DIAL) configured. I reboot the router and the controller on the router loosed the DS0 configuration and also removed all the ports. does anyone know why?Thanks,

Hello all, I have an AS5300 voip gateway setup which pass VOIP call from IP phone to T1 trunk. Now I have trouble to manipulate caller id (calling number) that send from IP Phone. I try to use translation-rule to manipulate these CID but not success....

The release notes for 3.3(5) (http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/prod_release_note09186a008034775b.html) state that you need to install MLA 1.2(4). I have searched for the 1.2(4) download but I can't find it anywhere. The...

Hello, We have just patched our CRA 3.1(3) with SR2 per Cisco TAC to eliminate so-called missed/phantom calls (the phone would barely ring but it would register a missed call) reported by some members of our call center. About 2 months ago I installe...

Been having different problems with this phone load. So bad I have reverted back down to a previous version, but wanted to see if anyone else has had issues.Phone shows call is still up on hang up of call. No audio so call has finished. Unable to ...