Other Collaboration Subjects

I configured 4 different Call Pickup groups in the CCM . When I import sets into the CCM , my imports fails and the log files says the following: Failure Details : See the release notes if any Error Message is not clear.MAC Address Erro...

When using on hook dialing (with the handset down), CCM 3.3.(4) doesn't recognize the # or * key. These keys are used at one of our client sites to denote long distance calls (i.e. *919055551212) that do not require an authorization code. Basicall...

which is the service´s entry URL? i´m configuring external servervices and i don´t know which is the service´s entry URL in the server.

for more have a look to the discussion:alcatel compatibility...

Hi AllWe have a IPCC setup installed, ICM 4.6.2,CCM 3.3.3 and IVR 3.1 we use t_Termination_Call_Detail Table for our reporting. We have observed that Some time Agent ID Becoming a NULL, in the t_Termination_Call_Detail Table and the Call Disposition...

not all fields are included in the update lines, ex group pickup.

Is there a way to get a report from CDR against the attendant console pilot point (s).everytime we run the report we get a no records found.

I have a new deployment of CCM 4.0 going, and found an issue with line groups that perform a broadcast hunt. By design, a DN can't belong to more than one line group. My customer has a need for a user's DN to be a member of more than one broadcast gr...

Hi there, I get a network with two Cat4506 switches, 4506-1 and 4506-2. IP Phones are connected to both of the Cat 4506. And I get an Eyretel IP recording software with only one NIC card connected to 4506-1. I have configured RSPAN for recording I...

Hi,CCM: 3.3(3)sr4a.The customer wants to change the default time display (24-hour format) to 12-hour format on IP Phones. Does anyone know how to change it?Thanks

Cisco 2600 with NM-2V and 2 VIC-2FXO are configured with MGCP to a Cisco CallManager 3.3(3).MGCP registration works fine. I can make outside calls.But incoming calls have problems. When an outside caller calls the phone no. of the FXO, the line rings...

I have a remote site router ( 3725 ) try to setup sccp connection to the local callmanager. The remote source IP address should be the FastEthernet0/1.I put the config:sccp local FastEthernet0/1But as put the command sh tcp briefIt always using seria...

How can i go back to the services main menu?When i use a SoftKey:Exit it goes back in the history, instead of going to the main menu or quit the services screen.<SoftKeyItem> <Name>Exit</Name> <URL>SoftKey:Exit</URL> <Position>3</Position> </SoftKey...

Comrades,I must be missing something as each time I run thebelow code I get an exployer message:<CiscoIPPhoneError Number="0" /> Does anyone recognize an error on the code below?My real goal is simply to cause the phone to playthe classic2 sound. Do...

Hi,Is it possible to run XML service on Cisco IP Communcaitor, without a CallManager?I have tried the CM Sim, it only work for the first time when I launch the IP Communicator. But afterward, the IP Communicator cannot be launched.Any settings need t...