Other Collaboration Subjects

On a CCM 5.0 Linux platform, under the Missed and Received calls Directories it logs phone numbers. But you cannot simple hit the dial soft key and call these numbers, you must first edit them and add the 9 for an outside line and possibly a 1 if cal...

HiI need to add a moh file into the MOH server and update the extensions to the new source file. I believe the steps are straightforward and I just wanted to confirm in going about doing these.Also wanted to know the services that needs to be restart...

Hi there - We have installed a new door intercom system that plugs directly into an FXO port on one of our gateways (Cisco 2821). I setup the FXO port to forward the calls to a DN (9999). I have setup a 7940 IP phone with a second line of (9999) an...

I am looking for a best way to get all details of any specific extension like ext # dialed by (any number) and ext dialed to any number within domain and outside calls as well in Cisco Call Manager.

For the incoming call, I am able to read the Caller ID using connection[0].getAddress(), but it gives me the phone number of the incoming call. Is there a way to get the Caller Name of the incoming call as well?

Hello Everyone,Im looking for a solution where caller information such as Name and Company is displayed on Cisco 79x0/79x1 phone displays based on the incoming PSTN A-number. The caller info could be retreived from a text file or ideally from a LDAP ...

HiI just got the CUCM 6.0 Disc set and I like to setup a new Communications server. The media check works fine, but then it shows me, that the server is incombatible altough the server is listed in the compability matrix! ( http://www.cisco.com/en/US...

Hello?.Im trying to make a connection between my application (Java) and the Extension Mobility. I already configure all the EM application in the callManager, and it works. I can login and logout through the phone. Now, I want my application do some ...

Hello All, Iam currently working on creating services for the cisco ip phones. Iam using IP communicator2.0 with call manager 3.0.I have a requirement by which i want to push an alert onto the phone screen without the services button of the ...

hiI need a class or example.I need logging in logging.jsp using java classbut validation cisco callmanager user (username and password)thanks

Does anyone know of any third party tool that can be used to generate reports. (Web based).ThanksMartin

We have some "legacy" DID numbers -- they enter Call Manager where a translation pattern sends them to the current, new number.Is there someplace the call detail records I can find how often a particular DID (or particular translation pattern) was ac...

Hi ! We have a cluster of 5 CCM 4.2(3)sr1 with 1700 phones.W have to change All DN because we change the dial plan : from 4 digits to 6 digits. That means we have to update all DN, Forward on busy internal & external, Forward on no answer internet & ...

1. I have configured Personal Address Book and Fast Dial option in Cisco IP Services on CallManager 4.1.3.2. I have subscribed cisco ip phone 7912 to this services.Now I have problem on Cisco IP phone when I try to access to Personal Address Book an...

The pilot point icon in Attendant console does not show the pilot point name. The pilot point configuration is properly defined in call manager ver 4.0 and has been associated to the attendant console's user id. Other functions in The attendant con...