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Hi,I am new to SIP and have a question about setup. Any help is appreciated greatly!Currently all of my 7960 phones register to Callmanager via SCCP. All outbound calls are routed out to the PSTN via MGCP gateways over PRI's.I am looking to setup t...

Hi all, I have configured Translation Route in IPCC Enterprise 7.0(1) environment [Machine: CCMx1, ICMx1, IVRx2]. The "Translation Route" node in ICM script can successfully route the client to different IVR servers. However, the problem is that, ass...

I am putting together a non-production lab to teach some of our technicians about call manager. In order to do this, I am using MS VirtualPC, which works wonderfully with the reg hacks for 3.3(4). It also works fine for 4.0(2). Does anyone know wh...

I have a customer that use to have a CD player connected to their PBX system which has several MOH selections that they cycle through continually. I have converted the files into Call Manager and tested the streams. I now need to cycle through them o...

Hello,We are having an issues with some IP Phone to IP phones calls across our WAN where the conversation will become delayed. It is best described where the 2 parties will become out of sync from each other each other by about a second or 2. This ...

can you config unity or exchange to only send notification of a VM rather than the WAV file itself. Thanks

When we did corporate directory searching from the ip phone, we have LAST NAME, FIRST NAME and NUMBER. Do you know where this information stored at? Which file I should look at in CCM? Thank you.

how do I set up this feature in unity so that when some calls my phone it immediately goes to unity (greeting) rather than ring my phone first, do I need to have my phone set as cFwdALL to VM first?

We would like the following works: FXO -> ephone-dn xxxx (transfer) -> FXO ephone-dn yyyy (call) -> ephone-dn xxxx (transfer) -> FXO The following is written: ephone-dn 16 dual-line number yyyy name Other ephone-dn 17 dual-line number хххх name Ot...

Cisco Call Manager 4.1Cisco Unity Version 4.0 build number 4.0(4).DDI Number - 619 1444 where 1444 is the Cisco Phone Extension Number.Unanswered external calls made to DDI number transfers to users Unity Voice Mail Account having dialled 619 1444. ...