Smart Net Total Care Portal and Collector Discussions

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According to instructions (https://supportforums.cisco.com/blog/12600946/self-service-onboarding-register-get-access-smart-net-total-care-portal#comment-form)  I am supposed to post here if an account is not available after 24 hours: My customer's a...

Kita by Level 1
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  • 3 replies
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Hello everyone, I have just been notified by our Cisco reseller that our current contracts are not SMART enabled and there is no way of today to make them SMART enabled. But we can make (I'm not, yet, sure how) all future purchases SMART enabled, so...

Hi there, I got a client that is on Smart Care portal and I want to migrate him to the SNTC portal. I saw on TC portal that there is a option "Smart Care" now and all my clients from Smart Care are there but when I open on of them there is nothing to...

I had one upload from the NCM Connector succeed, but when I try to run it again it fails with this message ("The field is too small to accept the amount of data you attempted to add."). Also attached a screenshot. We are running NCM 7.5 and NPM 12.0....

cmmvwebmc by Level 1
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Hello Guys,I did the register in the portal 3 days ago, but it's showing the message: Thanks for logging in, your account will be available within 24 hours.Check back later."I need do anything or just wait this "24 hours"?

Every time after importing CVS file with hardware list to SNTC portal, I get duplicate instances of all of my hardware in inventory section. Is any possibility to manipulate uploaded cvs files or created records in portal? Because SNTC doesn't delete...

According to instructions (https://supportforums.cisco.com/blog/12600946/self-service-onboarding-re...)  I am supposed to post here if an account is not available after 24 hours: My customer's account has been at the "account setup in progress" for a...