TelePresence and Video Infrastructure

I am using SX 20 with software version ce8.2.2 which is not supporting third party microphone along with dsp ( clearone) .. I am getting an disturbance sound from the same Earlier i have integrated sx20 with dsp (biamp)  after changing the 3.5mm pin ...

I am looking for the API command to change the user Admin's Pin if it exists on a Cisco TelePresence SX20? The systems are running software version TC7.3.6.ea51021 Via the Web GUI I can achieve this by (from the main page) by selecting Configuratio...

Good Afternoon Team,                                    I have a high quality Unified Communication audio system Yamaha YVC-1000 connected as MIC 2 of the SX20 but the other side complains of monotone flat tone of voice. Is there any way to get the c...

Hi. I have the following scenario: 3 IPphone 8941 -> CUCM 8.6.2 -> Conductor XC4.3.1 ----> VTS 4.1. But the video conference is not set. When you add the next 3 participant, the conference is deleted. The VTS log shows the following: The CONDUCTOR...

Hi folks, need some help here as i have no experience in VC deployment and seems like my predecessor has made a mess in the existing environment.To share the existing setup..- Currently We have 1 VCS-C and 1 VCS-E deployed in China-Guangzhou, we have...

Hello, i want to discover how many packets are discarded by our MCU due to "out of order" or similar state of the packets, there is only a statistic for packetloss effected to one particular participant in a conference in the detail statistic. I have...

Hi Everyone,We have standalone telepresence endpoint(MX700)  using with real ip but customer want to call telepresence endpoint using with jabber from outside.Does mx700 able to receive h323 and sip call standalone  this configuratin ? What is best ...

I have a C60 Telepresence. The system twice went into maintenance mode. I twice did a factory reset. The second time it did not complete its factory reset. Now I lost the ability to web interfaced into the CODEC. I used a laptop and serial into the s...

Can anyone help me out to resolve this issue. I am creating a trunk between Avaya IPO (10.0) version and CUCM (8.6.2.20000-2). Device is not registered in CUCM H.323 gateway, it showing an IP address Unknown status, however route list is registered ...

HI, We setup a new SX -20. Everything works fine except camera movement. when I move camera position with use of remote , The movement of camera is proper if i do it from  in front of camera. but if i slightly  move away from camera and check ,then ...

Dear All, Can some body help to configure Video call in CP-8845 Cisco phone. Initially I was not able to add phone in Call manager 11 version but after adding device pack it was successful. I have added cp-8845 phone enabled video capabilities. But s...

Hi everyone, Would anyone know if there is a way to stop the content shared from farend to "NOT" display on nearend screen as in always showing farend camera image instead? Can't seemed to be able to find any configuration on the endpoint (MX / SX...

Hello everyone, I'm new to cisco collaboration ,so i'm looking for a Cisco Telepresence SX10 solution for our client.It is to be deployed at a neurosurgical hospital operation theatre.Attached the design for reference. My questions are : 1.Can i join...

SX20 is in Singapore,cucm core is in Beijing. I have put rootCA cert in the SX20 already. Set NTP and DNS(local) already. Username and password was imported from LDAP. SX20 can not registered.