TelePresence and Video Infrastructure

Sx20 - did the audio is working while the system in standby? Thanks

Hello,  I am trying to test SNMP against an SX80 using the CISCO-TELEPRESENCE-MIB and CISCO-TELEPRESENCE-CALL-MIB. I can't seem to get the unit to respond to ANY of OIDs in these MIBS. Are these MIBS not associated with SX80. If so are their any MI...

Hello, I created a distribution list in Unity.  I can get to it by dialing the name of the list in Unity, however, I could not call the list directly from CUCM by dialing the extension of the list.  I tried creating a CTI route point in CUCM, as wel...

When I connect my laptop to video cable to share a presentation, the system detects my PC connection. I the tablet I select share PC and I receive "No signal (PC)" message in the tablet.

First a disclaimer: I am not IT. I am an educational videographer with some basic troubleshooting skills who got the the job of assisting end users for videoconferencing. I am an admin on the TMS. New TMS was set up for addition of new SX20 units ac...

Hi,  We have one MX800 and one MX300 in our office.  Both of them connect to our another office by a leasing line. And we are using Cisco IP phone 7841 for each staff. The phone system is managed by Cisco BE6000. But the Video system is not managed b...

Hi Guys, We have requirement of recording video calls between Jabbers that register to the same CUCM cluster. Based on my understanding BiB support media forking for audio only. Correct me if I am wrong. It seems that for media forking of audio and ...

Hello, Where in tms or vcs can I pull some kinda of report of all of the e alias 164 numbers I have created for the endpoints I need this for documentation purposes?  Thanks,

Hello, I`d like to know if the C20 Videoconferencing System has the option to enable Echo Cancellation on the line input. Thank you.

Cordial saludo, Alguien sabe como puedo encontrar el serial mayor en una SX20, motivo renovar un contrato. Los seriales del CODEC y CAM no se encuentran, alguno tiene algun metodo de encontrar este serial? atento a coemntarios, gracias.

We have freshly SX80 with firmware 8.3.2 with triple screen instalaltion. During call the screen without shared content displays white color. This is obtrusive for our users (especially during audio only call) - black should be better. Does anyone kn...

Hello, Can someone explain why we use e alias 164, sip,  and h.323 and what it's difference are which other when used in telepresence and why pick one other other when configuring end points and jabber profiles? Thanks,