Unified Communications Infrastructure

We have deployed cucilync in this environment to around 1200+ users.  We continue to be plagued by issues with the click-to-call add-in failing to load or reporting errors.  We also have approximately 25% of our users experiencing regular (several ti...

I understand that the upgrade file from cisco.com/go/ac is supposed to keep the license file intact on the system. However, during my recent upgrade it didn't do that and wiped it out. I am now struggling to get a new license file generated as the in...

Hi All,I'm configuring the external database and configure the message archieve on the CUPS.the database is already connectedWhere I go to see the conversation?thanks beforeRegards,ATommy

What Is the proper step, to be approche.Danilo

UM 4.04sr1. Partner Exchange server:w2k/e2k. Mailstore:w2003(no sp1)/Exchange2003. Unity server:w2k. Intecom PBXMoved mailbox to an Exchange2003 server and now I get the following voice msg after login in via the phone:Your messages are not available...

We have a voice-gateway connected to a PBX ( for local access) , and to a SBC-Session Border Controller ( for PSTN access), from its configuration here you have a pair of dial-peers:-----------------------------------------dial-peer voice 12 potshunt...

Hi,I have Cisco Unity Connection 8.5. When an external caller leave me a voice mail, i hear the unity connection play "external caller" instead of the caller id. Though i have the "Sender's ANI" checked box checked at the "Playback Message Settings"....

Hi All, Just upgraded presence from 8.5 - 8.6.4 but various services are not starting & when I go into network services, there isnt anything listed like engine etc - is it a bug or have I missed something?Thanks

I am working on hardware requirements for Cisco Unity connection. I am looking into the OVA template and it says for the hard disk you need is  2x500GB for 20000 usersMy question is why we need 2 500GB. Can we do 1TB??       Thanks in advanceUday    ...

HiI have 1 C2901-CME-SRST/K9, 1 WS-C2960S-24PS-L, 5 Ip phone 9951, now I want voice answer with option for the destination number then auto mail box if  no body answer, what kindly of software and hardware will be required?Thanks

hello guyz,i have one cisco callmanager express router 2921 and 2951 .At present we are using 2951 voice router for 150 users.Earlier we were using 2921 router for 100 users.Now since our users increased, we have replaced 2921 with 2951 . But eventua...