Unified Communications Infrastructure

We have now completed several roll-outs that included the new 8941 phone, and are noticing some "interesting" behavior.  The things we are seeing may be intended behavior (if so I would recommend that Cisco make changes), or they may be anomalies tha...

Hi Guys,I based on the administrator guide to setup the mobile voice access features in my cucm7, but it's not work, when I dialed the number from outside, I hear "Your call cannot be completed as dial..." I summary the steps below, please check anyt...

Hi Guys,We recently installed Meetingplace-8 in a new HW and we bought 20 new and 200 upgrade licenses as we already had 200 lic in Meeting Place Express 1.2?.We installed the license file and all were successful and license summery showed 220 instal...

Hi there,Client want to use his existing licnces and give us a query to upgrade from 4.1(3) sr6 to latest avalaible version with there UCCX 4.0(5) to latest one all licence should be upgrade only.and need to use new Virtual eneviorment .

Has anyone seen an issue with Cisco Agent Desktop v 6.6(1) where after closing the program completely it stays running in Windows Task Manager. We have the Agent software installed on 8 PCs and only one of them is having this happen to them. One time...

we have a uccx version 8.5 and the installer it has for the historical reports only support windows XP and vista.  i need one for windows 7 but i cannot find it in the cisco download page or maybe i just missed it.  any guidance is much appreciated. ...

hello,We have a requirement from a team that they want to forward calls to multiple cell phones.I had created a hunt pilot and wanted to check if we can route the calls to multiple cell numbers. Please let me know if its possibleCuCm Version -     8....

HiWhen i try to make a call from personal Communicator, it shows "outgoing call failure (Phone out of service)".I checked all the setting in callmanager and presence.After dialling callmanager reply with SIP: 400 bad request.

Thought the MAC Address is correct in the License File, it shows invalid MAC Address while uploading.

Hi all, First of all, this is for my lab only as I'm going down the CCNP Voice path. I do not have a Cisco service contract.I'm running CUPS 8.0.0.39051-20 integrated with CUCM 7x.I'm trying to connect CUPC to CUPS but the connection is failing. Afte...

Dear Folks,I have a BOQ which consists of the follwoing MCS servers.Now I want to convert into UCS platform .I am very new to UCS tech.Total User/station  count is around 8000 and servers will be distributed over two data centers.CUCM : 1 publisher a...

Currently i have a 2 7845 Cluster CUCM 7.1.5 with 1500 users and i upgrading to a new CUCM 8.6 on UCS, however as i am also changing phones and some other client realte issues i need to migrate each user at a time, in other wordsI remove User 1 DN 10...

Currently running CUCM 7.1.5 on hardware DL380G5 (1 CM, 1 Presence, 1 Meeting Place). Looking at upgrading to CUCM 8.6, but would prefer to do so in a virutal environment. Will 8.6 run on virtualized (VMWARE ESXi) DL380G5 w/ 72GB Drives?

Currently i have a 2 7845 Cluster CUCM 7.1.5 with 1500 users and i upgrading to a new CUCM 8.6 on UCS, however as i am also changing phones and some other client realte issues i need to migrate each user at a time, in other wordsI remove User 1 DN 10...