Unified Communications Infrastructure

I'm attempting to better understand some of the new dialplan features available in CUCM 7.X.Specifically, I've been reading the CUCM SRND and am attempting to "lab" up the dialplan design outlined here:http://www.cisco.com/en/US/docs/voice_ip_comm/cu...

Anyone know if there is workaround to issue/bug with phone playback bug below? Just installed the VMWS patch on Unty 7.02 ES40 server and rebooted, checked DCOM VMO settings (other cisco doc) and when we playback over phone the phone rings then we ge...

I need to get a report for 1. Mailbox Full Report2. List the phone numbers of voicemails in a specific mailbox.What do I need to do to create such reports. Is there spefic instructions for such a report?Unity Conn 8.5Thank you!                  

Hi,Using UC540. Currently facing two issues i) Unable to access voicemail ii) when transferring calls to voicemail, caller hears a few rings and then receives a busy tone. Issue is intermittent. UC is running IOS 15.0(1)XA3a and CUE 8.0.2.Rgds,

I'm trying to get a better understanding of the 3 x 3 Upgrade Offer.  Does it allow a customer with Call Manager 4.x to upgrade to Business Edition 7 or 8 for $6 per user?  Is there anytihg like an ordering guide that provides the actual SKUs you use...

Hi AllI have had a rootle on the forum & support pages and managed to answer some of my questions but if anyone can give me some advice on the following I would be most grateful. I am about to upgrade a CUCM from 8.5.1.13900-5 to 8.6.2.21900-5. And i...

Hey everyoneQuick question for the experts!  I'm running Office/Outlook 2010 and Cisco Unified Personal Communicator however my click to call feature does not work and is nowhere to be found.I did some reading and I did find that it's no longer an "a...

This issue originally came up in CUPC 8.5(6), but as I logged in to report it, I saw 8.6(1) was just released - I have confirmed the same issue still exists in 8.6 as well.A user asked me how to get sounds to notify her when someone sent her a Chat m...

Hi guys, we are currently migrating the last of our users to exchange 2010 and seem to be causing our unity servers to be unhappy. MWI's are not syncing up and Malex ,CiscoUnity_AvWm warnings A MAPI function call to the Microsoft Exchange server took...

We are running two separate CER clusters version 7.0.3.20000-2 and 8.5.1.10000-7.  We are putting in new 4510R-E switches in a new building with Sup7E and 15.X IOS.  CER will poll the switches via SNMP but does not populate CER with the switchport de...

how to download the database from the call manager 7 to excel document?

Hi , I have a cluster of publisher and subscriber in my network and i have some remote side as well which register with my CUCM over WAN . I integrated a co-operate directory server with CUCM for phone URL services in my netwok , basically its a thir...