Unified Communications Infrastructure

Hi,Has anyone found a way to bulk import a list of users? A customer would like to add all the members of a team to the CUP system and when doing so automatically add all the other members of that team to each user's buddy list. Can we use BAT for th...

Dear All,I didn't receive any DVD on window os 2003 for unity 5.0(1) for MCS7835I1 platform for my purchase.I only have got the IP Telephony OS 2003.1.1 which stated in the document that it is not for Unity.So I tried to open case to TAC but they ask...

Hi All,I need change the password to Cluster CUCM 4.1 (Local Administrator server password and ccmadministrator user) and change the password the IPCC Express Server 4.0(5) Local Administrator and application User.Please indicate considerations befor...

Can someone explain exactly what the CCMCIP service is used for and how it directly relates to CUP/CUPC?  I'm finding it hard to come up with an answer.

HiI am trying to intergate Alcatel 4400 Rel 9 with Cisco UCM 7.x. Customer prefers to integrate using SIP trunk instead of QSIG. I could find documentation neither in Cisco nor in Alcatel site.Basic requirement to integrate is- Calling Name- Redial o...

Hi,I am following the below steps in installing cisco call mnager 8.0.Step 1 In vSphere Client, edit the VM to force entry into BIOS setup the next time the VM reboots. Step 2 Make the Cisco Unified Communications Manager installation media available...

I am doing a project for a client where we must send calls from the Cisco UCM and UCCx to an Avaya IR for IVR functions then accept calls back.From what I can gather, the IRS is running version 3.0 and is connected to the Avaya via 2 T1s.   We will b...

We will be upgrading the firmware on all of our phones (approx 1500 phones) to prepare for 4.1 to 8.0 Call Manager upgrade. Is there a reporting tool in Call Manager 4.1 that will show the firmware version of the phones?  

My Voice Mail Port: CiscoUM1-VI1 has a status of Unknown, with the IP registered as 10.0.1.2 (Unity)I'm at a loss as to why its at this.

Hello, OCS 2010 (codename Lync) will be officially released soon by Microsoft. Do you know is CUCiMOC will be supported for the client (latest CUCiMOC is version 8). If not, when can we expect this to happen? Thanks.

Hi everyone.Relay is configured for sending email notifications to the user when you have a voicemail. But we have a week without being able to perform the functionality. We verified the settings in System Settings> SMTP Configuration> Smart Host and...

I dont have a lab handy and was wondering if anyone has done this approach:COBRAS export everything out off Unity 4.2COBRAS import to CUC, but only Subscribers first no messages  *then* ICOBRAS import to CUC, no subscribers, just CallHandlers. (This ...

If customer is not interested in upgrading CCM v4.x to 8.x using the 3 and 3 promotion, are we offering an upgrade SKU at 50% off Enhanced IP User price?