Unified Communications Infrastructure

I receive this error right after I press the Visual Voicemail button.I've followed this post here with no help: https://supportforums.cisco.com/message/3038056I've also run through the Installation and Configuration guide for Visual Voicemail 7.0 her...

Hi all experts,Out of all the technical queries, i am about to ask something really stupid. I dont know whom to ask so here i am. I hope a generous and friendly reply might help me clear this confusion.If we are using dial-peers between cisco routers...

Hi All,I'm currently trying to upgrade my VMware Lab from CUCM 6.1.3. to 6.1.5.The process seems to be near completion when I receive the following error:" Error encountered: An unknown error occurred while accessing the upgrade file."The MD5 hash is...

Hello, Im trying to connect Iphone to CUMA with ASA like proxy, and I  having the next error in my ASA.This is the  escenario. |IPHONE (Wi-fi)| --inet -- |ASA| -- |CUMA| "SSL failed to set device certificate for trustpoint asa-iphone. Reason:  No dev...

Is an intercom overlay button not possible in CUCM?  Do I have to waste a button on th 7941's for the intercom or is there a different way to configure this without using a line button?Thanks,Dan.

We have installed CME & Unity Express 8.0 version.I would like a DID programmed to mimic the nortel "express messaging" feature, where you dial the DID and it asks you for the number   of the mailbox you wish to leave a message in.It would then take ...

Hi,We using UCCEnterprise. Last day we faced the issue from customer. Issue is "One(same) call answered by two agent?"Please tell me what are the basic steps I need to follow to resolve this issue.Thanks and Regards,Gopigopit_swer@rediffmail.com

I am currently setting up CUPS 7.0 with CUCM 6.0.I have setup everything according to cisco delpoyment guide for cisco unified presence,Below are the details:Topology Background1. VMware Infrastructure 3.5 ESX Server2. CUCM 6.0 (1)3. CUPS 7.0 (1)5. C...

We upgraded from Cisco CallManager 3.x which we had integrated with Salesforce using the Cisco TSP and the Cisco SalesForce Adpater. After upgrading to Cisco CallManager 7.1.5 the TSP does not seem to pull up the lines to choose in the Salesforce.com...

I have a question, anyone know how to change the screen image of a phone Tandberg e20?

I have a CUCM 7.1.3 and where under the CAR tool, if I try to view the CDR file in either CSV or in PDF format I get the display in the screen itself as a text file and do not get a option to download it. This happens in both the cases when it is sel...