Unified Communications Infrastructure

HI all,Have anyone upgraded their unity to support Exchange 2010?  If so, I have a few questions.As of last week, our customer is now running unity 7.0(2)ES35 with Exchange 2003.  They have a mixed Exchnage 2003/2010 environment.  We would like to ch...

Is there any tool in Unity version 7 that keeps track of changes made to the system and the user that made those changes? In particular, looking for history of changes to a particular subscriber mailbox.Thanks,Jon

My Exchange 2007 server has 5 different storage groups.  If I plan to add Unity voicemail subscribers from each of the storage groups do I need to set OAB to Outlook 2003 and create a Public folder in each storage group or do I only do it once?

Dear,I have CUPS System version: 7.0.8.10000-7The hard disk on the active and non-active partition is 91% utilized?Is this normal or a known issue or bug??!!Regards,Zaid,

I have a MCS 7825 installed at my office.  Since cisco has declared an EOL for the above product, we need to upgrade.  We have been suggested 7816 I4.  I have the following queries. 1.  Is the 7814 I4 a good replacement for 7825?2.  We have some 7912...

Hi, So we just recently did some exchange upgrades to get all of our exchange servers patched to rollup 7. Since we failed back over to the primary exchange server I have 4 phones that won't light MWI even with resynch. When I run UTIM I get these ...

Hello all,I have my presence server on verison 7.0.8my cupc version 7.1when i log in to my cupc client, i see on the bottom of the window "Connected(limited)"if i do a show server health, everything looks good except forSecure MessagingLDAP (not conf...

Hi,I have Unity Connection 7.1(3a) integrated with CUCM 7.1(3a).I have configured a Call Handler to direct callers to the Caller System Transfer converstion.Users dial a CTI Route Point DN which forwards to Unity Connection and hits a Call Routing ru...

Dear All,I am writing a CUE script to check for certain date with the current date(only date, no time include)to do some condition on certain date.Please anyone have been able to write the script to get the current date as a parameter.Please any help...

Customer has Unity 7 and when they forward a message inside Unity, you can press ## to change between dialing by name or extension, dialing by name works just fine.  When you try to dial by extension, every extension you dial comes back as invalid di...

Hi, we've recently come across an issue where our faxes are not being delivered to their subscriber mailboxes after the 'fax Service' mailbox has been moved to a new Exchange server.I have noticed that the 'Fax Service' mailbox that was moved, is rec...

Agent is not visible in Cisco Supervisor Desk Top Problem Details: UCCX 5.0(2)SR02_Build045CUCU 6.1.4 For some reason I can not get one of my agents to show up in Cisco Supervisor Desk Top I have never had a problem like this before. I configured thi...