Hi I have a customer that is seeing random ip phone to ip phone busy. All CCS and partions are correct. Any suggestions?
Hi I have a customer that is seeing random ip phone to ip phone busy. All CCS and partions are correct. Any suggestions?
I am running Unity 4.0.3 with Exchange on box. Does anybody know if the password to the system service accounts below can be reset ? and what do I need to be awared of when resetting the password ?UnityMsgStoreSvcUnityDirSvcUnityInstallUnityAdminthan...
A couple times a day my users get a busy signal when they try to access their voice mail. We only have 35 employees so I doubt that many are trying to access VM at the same time. We are running Callmanger 4 with Unity 4New to VoIP so I need to know w...
Does anyone know approximately how many minutes of messages may be temporarily stored while in UMR mode (meaning Exchange is down)?
I have a customer that when they recieve a voice mail their email will pull in 2 message. The first will be the voice mail message left by the caller. The second will be like a system greeting. Both email are received at the same time.
Hi all!My question might be a bit basic but here it is : I have just finished setting up a unity voicemail deployment. Customer asks if it is possible to give the capability of activation or deactivation of the voicemail to the user. As far as I have...
I have a system with a couple hundred users on it, Unity 4.05 - trivial passwords was not enabled when we cutover so now we probably have many users on this system using trivial passwords. If I enable trivial passwords on the system, what will the b...
Quick background for you all. Unity 3.1.6 servicing 7 CCM Clusters all working fine (CCM3.22cspH up to 3.3.5). Adding another 3.3.5 site, users are able to dial Unity on the Pilot number, customise mailbox greetings. Things go wrong when a phone is c...
Is there anyway to GrantUnityAccess to a domain level account for all of the Unity servers in a domain? As far as I know there is no way to do this but this would be a great enhancement to this product, especially for people who support many unity s...
I have a customer that will have 3 Unity servers. Is there a good reason why they might need a separate server acting as the global catalog server? Can't one of the Unity servers act as the global catalog server too?
Do any of the tools available with Unity 4.05 give you the ability to dump out the entire SA configuration? I know there are several tools avaialble to dump system diags and tools for user configs but the customer has requested a dump of the SA conf...
Hi everyone,when I run Unity 4.2 installation CD1 setup.exe program, I got an error msg like thisWhile trying to install the Sentinel System Driver, Windows Installer returned a failure code: 2after this, Unity 4.2 installation exit.any ideas?thanks
I am building a lab server running Unity 4.0.3 with Exchange 2k on box. My intention is I am trying to validate the DiRT backup of my production Unity server by doing a DiRT restore to the lab server, and not sure if I need to install the license fil...
I'm configuring a unity 4.0.5 um system and need to set the auto attendant for 2 languages. I've got the languages installed and enabled. Now I need to configure the callhdlrs. Basically, caller gets asked to hit 1 for english, 2 for spanish. Then th...
My understanding on Unity, with regard to outside callers dialing an extension out of a call handler, is that Unity by default will only process transfers bound for Unity subscribers. If an outside caller dials a conference room phone for example, wh...
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