Unified Communications Infrastructure

I try to upgrade my unity voice mail server(2.4.6) to 4.0.3 version. I do all the procedure in the documentation but when I try to import data in my new database it's fail. I use the DbImport4x and when I select my database (unitydb.mdb) I have the e...

Hi,Unity+Exchange2003I want to have a report for last two months about how many messages were left when dialing a specefic number. And if it s possible i want also the number of people who were in voicemail and didnt left messages.All messages(empty ...

From one call handler, I call the opening greeting of a subscriber. I have recorded this subscriber's message in another language to say "Please leave your message after the tone". I have selected 'take message' as the after-greeting action.However, ...

Unity 4.05 w/CM integration - we currently have several Unity servers networked together and using digital networking/cross-box login features. I have followed the requirements for setting up digial networking and cross box login per the document. Th...

If the mailstore that the Unity_<servername> is down, Unity will not start (unless you force it to with the registry changes).So, just curious, if I have a Unity failover system, can I place the primary Unity_servername account in Mailstore1 and the ...

HelloI am having difficulty creating a routing rule for a new 800 number we have that needs to go to a different greeting than our main greeting. I have created a routing rule for it and in the dialed number field I have entered the DNIS. When I call...

Am getting a report from a customer who is selecting an option offered in a call handler, to leave a message in a subscribers unity voicemail box. Customer reports hearing a click and being disconnected. Any ideas on what could be causing this and ...

We are using Unity 4.2.1. In subscriber info I am able to set no password required when calling from my own extension.However I cannot set this on the subsriber template as a default.Why not?We create/delete 200-300 hundred subscribers a day. Bulk ed...

When using the MWI for dialout the expected behaviour is to start from the higher number ports?Have a doc? for my customer

I have just setup my first Unity Connection system, integrating with CME 4.0.1.Everything seemed to go well and I have imported all my users with the appropriate CSV file.I am able to log into the account and record name, greeting, and change passwor...

after unity setup , our company'outlook is strange.incoming mail is good , but outgoing mail does not send outside.unity server is domain controller and exchange server.i do not have concept with MS server andsmtp.how do i do first ?help me thanks.

Is the same information thats available in perfmon on Unity available to be polled via SNMP?adignan - berbee

I have a site running Unity 4.0(3) on Win 2000 Server in a 2003 Domain. I installed ViewMail 4.0.3b on the Win XP Clients. Whenever I try to record a new voice message in Outlook using the Multimedia buttons, it asks me for a Username-Password-Domain...

When a call if forwarded to VM the call is going to the opening greeting when the call should go the the end-users VM greeting. When I view the Call Viewer I see 4 zero’s where I would I think I should see the 4 digit DN…Would you know the reason wh...