Unified Communications Infrastructure

I have a unity 4.04 installation with Exchange Off Box and Cisco Call Manager 4.0. We are licensed for Text to Speech but in the Class of Service, Licensed Features, I have unchecked Text-To-Speech for e-mails for the Default Subscriber.The subscrib...

Currently when I want to forward a message my first option is to spell the name of the user to whom I want to forward. Only if I press ## will it give me the ability to forward the message by extension.Is there anyway of reversing this option? So by ...

When a user transfers a call directly to anothers VM via the trasfer option the transferee's message begins playing before they can finish the trasfer and the original caller begins hearing the VM greeting part way through. Can the time to start the...

If I delegate my inbox to another user (with Editor access for example) then they can obviously open my Inbox and will see my voicemail messages appear in Outlook. If they then open the message and click play, their phone rings with a call from Unity...

I am running unity 4.0 (4.0) and I can not seem to find the admin guide for it on the web. Does anyone have a link to it?

Greetings,Can anyone verify whether or not 4.0(3) will support PIMG integration for an Avaya G3?Thanks,CT

In the Cisco Unity Design Guide 4.0(3), we can read at page 60 (A single Unity server can service max 10 message stores) and at page 61 (Max is 10 servers if the servers use the max number of mailstores).What is really the max of Mailbox Stores recom...

I have recorded a wav file that I need to copy to literally 100s of call handlers as a corporate standard greeting. Instead of going through the stream file directory and renaming all the existing wav files is it safe to edit the unitydb callhandler...

Hi,I have found a bug with the Cisco Unity Bulk Import (CUBI) wizard under 4.0(5). If importing a subscriber from Active Directory who's FullName contains a comma, the import fails with the error...Record=0, Column=5, Fieldname=CN, Error=Invalid char...

I have the following setup:3 Unity 4.04(SR1) servers running Win2K. Each Unity has its own dedicated Exchange 2K server. There are also two dedicated servers that function as Global Catalog Servers/Domain Controllers. I am having some sort of synch...

Unity 4.0(4), vm only. In dev lab I have brought up many instances of Unity servers but now have settled on the final four. I ran DB Walker and the following errors came up with no fix. I think I need to remove the references to Unity servers th...

Hi,A bit of a stupid question really. But I wanted to ask just for peace of mind.Does an upgrade from 4.0(4) to 4.0(5) require a new license file?If I uninstall 4.0(4), rather than upgrade it, and then install 4.0(5), can I still use the same license...

I am installing a new Unity 4.0(4)SR1 server and from what I can tell I have configured everything according to the documents and things for the most part seem to work with the exception of retrieving messages. The issue that I am facing is that I c...

Unity 4.0(5), DIRT v1.0.121. I jsut ran DIRT and got some errors. 6 mailboxes did not get backed up properly. I looked at the logs but cannot determine why. These are new or test accounts and the end user has not gone thru ennrollment. I have in...