Unified Communications Infrastructure

Hi,Were are looking deploy Unity Unified Messaging across multiple countries, but use a centralised Unity server. We undertand Unity is not supported in this configuration, however this is only a pilot at this early phase.The question is, what is the...

We have a need for Unity voicemail accounts for remote users. These remote users do not have phones at the main location, so we are using dummy subscriber numers and under call transfer, have it sent straight to their VM box. We are trying to set i...

Specific to the Unity Message Notification feature for text paging, is it possible to include the caller ID from the inbound call within the text of the message notice? If so, how?Using Call Manager 4.1.2 and Unity 4.0(4) SR1

Customer is running Unity 4.0(4)SR1 with Unified Messaging (Exchange 2K3). If a message is forwarded via the phone to another user, the recepient can check message either via phone or in Outlook. But, if the Voice message is forwarded via Outlook, t...

Is there a way to do this?have this disabled and have a client asking for this question to not be played to users.

Hi, I´m trying to install a Unity VM 4.04 with demo license but the CUSPA (SP1) needs the unity data store 2000 CD, but I didn´t find it to downloadalthough I download the others CDs in Cisco Site using my CCO Account.Any tip ???Thanks in Advanced

On the greeting files in the StreamFiles directory there are greetings with this ID number on the back, does anyone know where those ID's are stored? In eXchange? in SQL? I've looked around but can't find it.

I am trying to configure the SMS notification in the unified 4.0(4).As my SMPP service provider required a specified source address, and I don't find where can set the source address (SOURCE_ADDR).I have try to capture the SMS device log and find the...

I am doing a new installation of Unity (ver 4.0(4)) and I am to the point of running UTIM to do the integration, but the PBX integration is greyed out. Is there a way to get the integration recognized, or is there an issue with the Dialogic Voiceboa...

I know that I can force users to change their voicemail password every so often. Is there a method to determine how old their voicemail password is?

Hi,a customer wants to change the default busy greeting. He wants that if the user dont record a busy greeting the caller get the message that the users phone is busy at the moment. Which greeting do I have to change? Thanks Achim

Unity 4.0.4 SR1, E2K off-box, TSP 7.0.4(b), integrated with CCM 4.1.2.I need to verify something: I need to change the first CCM that the Unity ports register with...as far as I know, this is simply a matter of deleting the integration in UTIM, and ...

December 20, I post a question regarding a situation that we lived when we created internet subscriber with the import tool. ==================================================="We used Unity Import to create some Internet Subscriber. When we created...

I have a single user who is unable to check her voicemail. She hits the "messages" button, enters password and then hits 1. After she hits 1, it just keeps going back to the recording to select one for new messages, etc. and never takes her to her ...

Failed to get arbitor component when trying to launch call viewer in unity 4.0.3Need to trouble shoot forwarded calls