Unified Communications Infrastructure

I have an Expressway-C & Expressway-E pair in both my primary & secondary data centers for MRA. My Public SRV record for collab-edge has a priority 1 for the primary data center & priority 5 for the secondary data center. If my primary DC goes down, ...

Hello, Currently, reports available with CUACA must be run manually by an administrator. Does anyone know another way to get automatically, each week for example, the "operator availability report" ? Thanks,      

Hi , I have a question regard the above as I have a requirement to use the voicemail box mask on the profile with Unity connection with SIP integration.   I have done some reading and it seems to be a known issue , was wandering if anyone has a worka...

Hello World!  Due to such security risk with telnet enabled on VTY. Is there an SSH option and to disable Telnet on current VG224 and newer models?  We are in the works of replacing VG224's with a mix of VG350/320/310's for EOL reasons but also need ...

Please assist!I am trying to integrate Cisco 2911 voice router as PSTN Gateway for SfB but having issue establishing SIP Trunk.Calls from PSTN to SfB fails with Call Entry(Disconnect Cause=38).Has anyone got this working? What can the problem be plea...

Hi there,   We have Prime Collaboration assurance 11.5 which has discovered our cluster. we are able to see the E1 trunk utilization for the real time as well as historic.    But we would like to schedule a Report generation for E1 trunk utilization ...

Hello, Is anyone aware of a way to disable or remove the Conference Now setting under the General Settings on the self care portal? There is no setting under the Enterprise parameters section for this, and if the end user does not have Conference Now...

After restarting our Cisco Unity Connection Server we are unable to reach the Web GUI. I have been scouring through the forums doing all recommended actions and still had no success. I have insured the Cisco Tomcat is running, and the network matches...

Hello, There are several CUCM cluster in a company and all of the clusters have Cubes too. Currently these clusters are not connected at all so calls between clusters go to PSTN. The Cubes are able to reach each other in IP.I am wondering if it is po...

Hello Experts,Good day to you all. Do you have any idea how to solve or troubleshoot this issue/scenario?CUCM --> --Sip trunk Tunnel --> CUBE -->-- Sip tunnel --> ITSP 1)We have two CUCM cluster (PUB and Sub) in our environment.2)Phone is registering...

Hi. I've set up a lab with Unity Connection 2.0 and I've been testing Phone View with different ip phone models. I've had no problems with 7941/7961 but when I tried with 7970 I had the following problem: When I enter voice mail I press 5 (Find a mes...

Hello, I try to change the TLS version of the CUCM 11.5, but when I go to the CLI and tape "show tls min-version" or "set tls min-version" it is like the command does not exist.Is this normal ? How can I change the TLS version ? ThanksBest regardsGil...

Hi there, I've some issue with greetings configuration on a line. There is a greeting message recorded and operative on a line. When a phone calls the greeting starts and all work as it suppose to. While the first phone is hearing the greeting messag...

Hi Community,   we despair on an issue that SIP deskphones (8845, 8865, 8831, 8832, 7841, 9951) and Jabber devices re-register to CUCM from time to time and calls abort during this event. We already working with a TAC engineer on this topic, but he a...