Ok, since some of my callers are telling me that the music on hold in unity is like 80's porn, I have to find a way to change it. What is the easiest way to change that music in Unity ver 4.0 Build 4.0(5)? I would also be fine with no music, but th...
I have one user in Active Directory that wants to have two different mail boxes and two phone extensions. He wants everyone in the company to call his primary extension and be able to leave messages. There is another phone with a number for the publi...
Workforce Optimization, Quality Management, Active Directory I cannot seem to figure out what happened, but in my brand new installation of QM 11.5(1), after integrating with AD and supplying the Admin Group field, the System Administrators have be...
Hi All, I have 2 Device Pool with different Region. Device Pool 1 will used for Desktop Jabber and Cisco 7841 while Device Pool 2 will be used for Mobile Jabber Clients.Device Pool 1 is using Region 1 with a maximum 64kbps audio bit rate. Device Po...
Hi guys. We had CUCM10.5 then i did upgrade to 11.5 and asked cisco to help me to get upgraded licenses (lics). After week or two I got new lics, but at that time our management wanted to test some features with telepresence and CUCM integration ...
Hello, I am seeing a strange message on some Unity servers after an upgrade. We're currently running 11.5, previously running 9.2. I have uploaded a screenshot of the error, but I can't identify what hardware settings are incorrect or where. The VMs ...
Please advised if this isn't in the correct listing Evening cisco techs Been reading a bit about cucm 7.2.1 and configuration file settings used for 7940-7960 phones using SIP. Specifically these below. Am trying to determine which one to use.. Commo...
I have an upgrade la versión 5.5 de ESXi this version have to change but I don't if my applications can work fine,I have this applications. Host VM Versión C220-FCH1946V1VY Cisco Unified Communications Manager Publisher 11.0.1.10000-6 Cisco...
Hi All, I have been looking for the following information on Cisco.com but with no luck. I hope the community here will be able to assist me. We are in the process of setting up a fresh CUCM 11.5 cluster for a client. We want to utilize DNS servers...
So I have 10 phones registered on CUCM, these are a mix of soft phones and hard phones. They can all call each other but now I want to be able to make outbound calls to the outside of the network i.e my mobile. How do I configure this on the CUCM ...
Hi, I have a BE6M-M4-K9=, this include CIT-PSU1-770W as primary power supply and I read on a post from 2016 we can use UCSC-PSU1-770W as redundant, Is that correct? Because I knew both power supply should be of the same model. Can I combine them? O...
Hi, I am facing issues with PSTN calls through analog lines which are connected to FXO ports. It's giving me static noise. I have connected the analog line to a telephone directly and checked but there is no noise. The voice gateway used is Cisco 290...
I am new to RSM and trying to understand supervisor login authentication mechanism. What field in db being used for supervisor PIN?. Is there any direct way to do validation like direct db lookup to hds db? Thank You
Hello, does someone know if I can setup an Exchange 2016 Server as a Gateway in IM+P for Calendar Presence status? I did not find anything in the Release Notes. I know that Unity can do Exchange 2016 for Voicemail and in CUCM 12 Release Notes they ...
