Unified Communications Infrastructure

Hi All ,I installed CUC and configured voicemail for users and system call handler but when i call call handler number i heard voicemail messagei configured CTI RP that forward all to voicemail

Hi Cisco Expert,   Blessed day! Please help me on how to achieve this:   We are planning to migrate our IP Telephony from CUCM 8.X to  ver.12 with different IP address (means parallel). However, we want to eliminate on deleting CTL/ITL of phones when...

We have a system that has a single CUCM server and a single IMP.  Long story short, CUCM crashed, with no backup.  Have rebuilt from scratch using the same info.  However, I don't know what the IMP AXL user was before.  I need to build a new AXL user...

Good day Sir/Madam   I have configured a Cisco IP phone not to prompt for a call out pin however when i make an external call the IP Phone displays the switch board number on external phones instead of displaying the actual phone number 

Hi All,   We are migrating CUCM-8.6 from MCS to UCS Platform using below procedure.   1. Take a backup of CUCM-8.6 installed on MCS server 2. Fresh install CUCM-8.6 on MCS Server 3. Restore Backup taken in step 1 on the CUCM-8.6 on UCS server   Exis...

I understand that Cisco generates an entry in Termination_Call_Detail record for each call that arrives at the peripheral and a Route_Call_Detail record for every routing request it processes.  How do we identify if the call has ended completely or i...

Pages 22, 352 and 353 of the following document mentions the scenarios for the consumption of RMS license http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/admin_guide/Cisco-Expressway-Administrator-Guide-X8-8.pdf Regarding the Rich ...

Hi everyone,   Is there any way to disable screen sharing on Cisco jabber for some specific users?

hello guys please help.... I have a CUCM interfacing with a 2901voice gateway. In the gateway i have configured a SIP trunk from a service provider with IP add 77.X.X.X . Now i have configured a SIP trunk in CUCM with destination IP 192.168.1.X of th...

When I configure cuci lync 10.6 to use UDS in a single cluster environment, everything works perfectly. Here is an example of the clusterUser query output in my sandbox when I query the home cluster directly:   <clusterUser uri="https://qmus0pub1.i...

Hi,We are looking for a solution where we can integrate Cisco CUCM 8.6 with Office 365 in a hosted environment.There are plenty of options available for CUCM and MS Lync integration (direct sip trunk, mediation server, CUCiLYNC) but i believe this is...

Not sure if I am in the correct group or not, but here it is.   We have an ASA 5512-x with base license and are requested to setup a HSRP to support two routers (different providers to the same location). I have read and not clearly finding out if HS...