Unified Communications Infrastructure

I have been working with the Prime Collaboration Deployment tool in the lab trying various things with it.  I like the concept of what it is supposed to do, but in practice it fails far more than it succeeds.  Of note: 1.  If a presence server is hoo...

Hello,We have upgraded all from 12.5 to 15 and Jabber fails (login) from outside. From inside all is fine. What would be a workaround to fix it.I assume its not a bug but just things are a bit different in 15. I also tried xConfiguration EdgeConfigSe...

We recently moved to a SIP trunk and inbound/outbound calls worked just fine, but DTMF is not functioning for SCCP phones. When a call is made and we get an auto-attendant (using a SCCP phone), when selecting an option, the selected option is not reg...

Preparing to upgrade CUCM 12.5 to 14 and ran the ciscocm.preUpgradeCheck-00033.cop.  Everything pass but database sanity check on the publisher.  I get the following message." administrator " present in "applicationuser" table. it is recommended to f...

I'm not sure if this is possible or not, but I'm building a new CUCM/Unity (14.X) deployment and am trying to automate it for the following workflow:Extension assigned to a user's ipPhone attribute in Active Directory.User with extension in LDAP sync...

Hi, I'm looking to get some assistance or guidance on this old phone system. Looking to see if there's any 3rd party vendor that is willing to help troubleshoot some issues. Cisco Unity Connection version 8.5.1ES65.13900-65Cisco Unified CM Administra...

When I use https://svh-uccx-pub.ahs.healthcare.root/appadmin/mainGo to Subsystems\Cisco Unified CM Telephony\Data Synchronizationto check data, Triggers the screen will scroll and then go blank.If there's a fix for this I would like to know what it i...

I've been asked to enable TLS for SMTP on all UC apps - CUCM, CUC, IM&P and CER. I'm a complete beginner, and aside from some documentation for Unity I can't seem to find anything at all regarding enabling TLS for SMTP on these platforms. Is this eve...

Hi, We are receiving the below RTMT alert but unable to find any information related to the warning.  Can anyone advise anything for this behavior. UTC : %UC_SERVICEMANAGER-2-ServiceFailed: %[ServiceName=Cisco Trust Verification Service][Reason=Servi...

I have a new active LDAP user that is stuck in a "unassigned" presence state.  I see the following error when clicking on "Presence viewer for user" UNASSIGNED (presence will not be available until this user is assigned) I have checked the service p...

Greetings everyone, I am having difficulties applying the Mobility extension and making external calls. Highlighting that when I log in I can make internal calls, but not external calls. I don't know, it's because of the corlist applied to dn to ...