Unified Communications Infrastructure

CUCM and IMP Pub, Subs migration

Hello,I have a UC cluster with one (1) CUCM Pub and four (4) CUCM Subs. The cluster also contains two sets of IMP Cluster (IMP Cluster A Pub and Sub, IMP Cluster B Pub and Sub). I need to migrate the CUCM Publisher, 2 CUCM Subcribers and IMP Cluster ...

12.5SU5 Install w/ Import Upgrade Configuration Loops to Beginning

Hey All,I am installing a fresh 12.5SU5 cluster and using the Import Data feature during the upgrade. When I put in the node and SFTP information, it goes and downloads the tar file successfully, goes to the install blue screen for a few minutes, the...

Resolved! APNs for Jabber stopped working overnight

We currently have Jabber installed on multiple iPhones and Androids that we use for internal calling. This morning the only calls that were going through were on the Androids and those who have it on their PCs. The iPhones would only receive calls if...

Resolved! ISDN Layer 1 status DEACTIVATED | Transmitter / Receiver error

Hi everyone, I have a ISR4431/K9 with one E1 connection to our ISP but it has stopped working.ISP says that the line is ok, but when I run some commands I see that the line is down, what other kind of tests I can do to verify if the problem is on my ...

CUCM Invalid License Due to Change License MAC Parameters

After we have modified NTP and set timezone on cisco call manager. We have faced the below message:Licensing Warnings:System is operating on Invalid licenses. Call Manager service will go down after the grace period of 30 days expires. Please obtain ...

Resolved! TRCs for M6 Servers

Hello, I see that the new UCS M6 series servers are already launched but I cannot find the TRCs updated here. https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/collaboration-virtualization-hardware.html#trc Can someone ...

Unassigned users detected on CUPS 10.5. Two servers in HA cluster. both show normal state.

Unassigned users detected. Presence information for these users will not be available until these users are assigned. 10 users unassigned and I don't see how to manually assign them.

CER and IP Subnets

I’m thinking this should be easy for someone to explain, what if anything, could happen here. I have a remote site connected to the Home Office via VPN. The phones at this remote site connect over this site-to-site VPN.Now, when they call 911, they g...

CDR ISSUE - 30023: Data is not available for the date range selected

Hi all thereI have a problem with the CDR reports we generate in CUCM v 11.5.It that mean the capacity of the hard disk is full?how can I repair this issue? Thanks in advance

Deployment Cisco MRA with HA / Clustering Expressway C and E

Dear Master, I want deploy cisco MRA (high availability ) the following plan : 1 have 2 BE6000MD server A = CUCM , IM&P, Exp-C , and Exp-E server B = CUCM , IM&P, Exp-C , and Exp-E how to deployment or configuration High Availability or clustering...

Resolved! Cisco 8851 to CUE (No Audio)

Hey everyone. Just wondering if someone could look at this debug and sort out why I have no audio when calling CUE. I configured G711u on the dial peer and also the 8851 but I might have missed something. I saw a mention of g729 in the debug but can'...

Resolved! Best practice for CUCM media resources

Dear Cisco Community, Let me hear from you all, please provide your best practices and the order of MRGs in the MRGL that you usually put. Considering that its a single site, and customer has a mix of Audio IP phones(SCCP + SIP) + Video phones. ITSP ...

Resolved! Service-Engine1/0 is up, line protocol is down

Hello everyone,Would you please help me to figure out what's the problem?I have had one Cisco 2851 ISR for a few years, I lost the VoiceMail feature recently, I found 'Service-Engine1/0 is up, line protocol is down ', but I don't know why. the settin...

Voicemail Delivered to the wrong Mailbox

Hello Cisco Collaboration Community, I'm having an odd voicemail issue, hoping someone here might be able to point me in the right direction. I have a Hunt Group, x555 that includes x111, x222, and x333. x444 used to be part of the hunt group, but ...

Resolved! activate CUBE in old router

Dear team ,i am planning to configure one of cisco routers listed below as CUBE . it does require any license ? what is the IOS name that support uck9 in order to download .29503925ASR1004

Unified Communications Infrastructure

Forum Posts

CUCM and IMP Pub, Subs migration

12.5SU5 Install w/ Import Upgrade Configuration Loops to Beginning

Resolved! APNs for Jabber stopped working overnight

Resolved! ISDN Layer 1 status DEACTIVATED | Transmitter / Receiver error

CUCM Invalid License Due to Change License MAC Parameters

Resolved! TRCs for M6 Servers

Unassigned users detected on CUPS 10.5. Two servers in HA cluster. both show normal state.

CER and IP Subnets

CDR ISSUE - 30023: Data is not available for the date range selected

Deployment Cisco MRA with HA / Clustering Expressway C and E

Resolved! Cisco 8851 to CUE (No Audio)

Resolved! Best practice for CUCM media resources

Resolved! Service-Engine1/0 is up, line protocol is down

Voicemail Delivered to the wrong Mailbox

Resolved! activate CUBE in old router

Hearty congratulations to the December Spotlight Award winners!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

CUCM 12.0 to 12.5 PCD migration

CUCM Constantly Disconnecting TCP Socket

"Service Manager is currently busy" After Restarting Cisco XCP Router

Secure SIP integration between CUCM and IM&P...

Monitoring/alerting for issues with Unified Messaging and Speechview

MRA Expressway E complaining about RMS License "Out of Compliance"

Oauth access tokens

How integrate two CUP server with different domain ?..

CuCM SQL table for shared lines

CUCM CentOS end of support