Unified Communications Infrastructure

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Does anyone have any good "easy to read" descriptions of features available in CUCM/Jabber/Unity Connection (latest versions) that I could provide to management outlining all that Cisco has to offer for voice?  Other than data sheets from Cisco.

Hi,I want to test the Attendant Console 10 Standard version to my UC environment.I created a Application Account from CUCM  with the suitable rights, e.g. CTI XXXX, Tab sync ...And I installed the AC Std 10 Client (TSP, install the sound hardware) to...