Unified Communications Infrastructure

Running Unity connection 10.0 and we are having issues with logging into a mailbox with just a pin from a mobile phone.  We call the external back door number and it asks for the user ID.  The documentation states that if you have a correctly formatt...

Hello Experts,I am integrating a CER (8.5) with a CUCM (8.6) in a lab environment. I believe everything is configured as it should but the call from CER back to CUCM is being blocked somewhere. Call history in CER shows the call gets into CER until t...

HelloDoes anyone know if Cisco released a fix for Shelllshock vulnerability . Under " Software Versions and Fixes" section  , it states that Cisco will be providing software upgrades for vulnerable products. I would like to assume if and when release...

hi,I just noticed that when i pickup the phone handset and press any extension it's just silence without calling that desire extension. If i pressed the loudspeaker button or press the ext number and pickup the handset it;s working fine. It's using C...

Hi All - We enabled SRTP for the 7942 Phones, When there is call between two phones (Internal Phones) which is in G7llulaw its showing UDP data as 176 Bytes header.And the same phone is enabled for recording which is passing SRTP streams over BIB to ...

There is no audio stream during a conference call ,we have a two different cluster when i make a extension calls there is 2 way audio,but when i initiate a normal conference call there is no audio?Suggest me on this issue

Hi, We have purchased BE6k for a customer and they already have 5k (v7.0) on an MCS box. I have been reading through the many discussions but I am not getting a straight answer on what can be done in a case like this. Can you go through the only upgr...

Can someone please provide me the video link regarding the call manager upgradation from 8.6 to 10.5 or the detailed procedure for the same ?It will be a great help. Thanks in advance

Hello, can any help me?I have this issue when a try to make a new backup:Error - unable to access sftp server, stdErr: Unable to access SFTP server or SFTP server too slow to respond.Please make sure the login credentials and path are correct.The dat...

HelloFor migration from Key System to IP Telephony network in our company we ordered cisco CP-9951 IP Phones for our Managers and CP-7931G for their Assistants, and one of the importatnt servicesl that we need is IPMA, but now we found that 9951 does...

Hi all, I have a project for with a customer to implement a voip solution in theire comapny, so first i would like to propose hipath3800 siemens as a gatway for ip-phone and i want to know if hipath 3800 able to communicate with cisco router 2951, an...

I have a customer who currently has one CME router. Eventually they will go down the CCM path but for now they want their end users to be able to search for anyone within AD. I have been looking through the CME design guide, Netpro and I am not findi...

Hi, WE will upgrade to cucm 8.6 to 10.5. We have a lot of sccp 7911 phone. Can we use this phone with 10.5 ? Will we find the software for this phone in the 10.5 devicepack ?If not can i install cmterm-7911_7906-sccp.9-4-2-1.cop.sgn to cucm 10.5  Tan...

Hello support community,I will have to install a small jabber guest deployment soon (approx 5 - 10 jabber guest clients used for video only, no IM/Presence). The setup will be the following: CUCM 10.5, Expressway-C and Expressway-E. The jabber guest ...

Hi, Guys! I have two Business Edition 6000 and I installed Unity Connection 10.5 in one of them. I wanted to add Subscriber, but Subscriber couldn't find Publisher during its installation. I was trying to fix this issue, as result I began to delve in...