Unified Communications Infrastructure

Greetings,Is an Ethernet handoff required for site to site connectivity between BE6K and a voice gateway 2901. My vendor is suggesting that it's required in order for both sites to see the BE6K as one phone system. However, here in lies the problem. ...

Hello Experts, I am in need of your guidance. I need to migrate 3 UC applications from MCS servers to BE6K:CUCM 8.0.3 to CUCM 10.0.Unity 8.0.(3.1) to Unity Connection 10.0UCCX 7.0.2 to UCCX 10.0In what order should I migrate/upgrade the applications ...

Hello After upgradation of UCCX from 8.0.2 to 8.5 SU2 we are receiving below RTMT error which says critical. Any ideas ? At XXX 02 08:37:27 EDT 2012 on node XXX-IPCC01, the following SyslogSeverityMatchFound events generated:  SeverityMatch : Critica...

Hi, We are planning to CUCM 8.6 Unrestricted move to CUCM 8.6 Restricted to CUCM 10.5 restricted.Question is can I use the PCD tool only to export the configuration of CUCM 8.6 Unres so that I can import configuration to CUCM 8.6 Restricted.Then upgr...

I'm moving from Unity 7 to Unity Connection 9.1In unity we used the T.37 inbound fax / unity fax (ie Fax is sent from router running .tcl scripts as e-mail + tiff into central mailbox. Unity moved fax into specific mailbox based on DNIS matching "fax...

Hi,We have one cluster of Pub + Sub with CUCM v 7.1.5-31900-3. whenever there is any maintenance or Un-interrupted Power shutdown in the location the CUCM servers are not getting auto boot up after the shutdown. All other servers, Switches, Routers a...

Hi,I've a customer running following software versions:CUBAC 3.1.8CUCM 7.XRequirement is to forward all the calls which aren't answered by the operator to a voicemail box after ringing 15 seconds. Configuring the Call Forward No Answer to Voicemail o...

I have a direct sip trunk setup, and internal 4 digit dialing between the  systems works great.. Also PSTN dialing for all local numbers work fine.However when I try and call a number in a different area code I hear a busy signal and on the cisco gat...

Hello guys,I have a user that is having trouble with his voicemail notifications on Outlook 2010. They come from:  unityconnection@intuslywa1vm01He gets an error message when trying to retrieve these messages stating that this is not a valid e-mail a...

Greetings, I'm having difficulty finding the answer to this on the cisco website.  I am planning to upgrade my unity connection cluster from v 7.1.3 to 7.1(5b).  My hardware is mcs-7845h2-k9-uca1.  Is this ok to go to 7.1(5b)?Thanks,Beth