Hello all,I am started a CMS deployment recently, I just need a clear explication of the difference between Call Profiles and Call Leg Profiles ?It seems like they have the same puspose (as far as I understood, is to assigne privileges, like host and...
Does anyone have a cube config with sip trunk to Deutsche Telekom?I have a manual from https://www.cisco.com/c/dam/en/us/solutions/collateral/enterprise/interoperability-portal/connecting-unified-communication-manager.pdf but sip settings are differe...
Good morning Everyone,I am trying to configure a handler and am not sure how to implement the below config. Any help will be appreciated. Main Line Hunt Pilot 1Hunt Pilot 2 6:00 - 8:008:00 - 5:00off hours ...
Hi guys We have some IP Phones and jabber clients with a different DN's for a specific department , we want to assign a comman DN when any IP phone in the cluster dial this Comman DN , all the IP phone we specify under this comman DN will ring at ...
Hello,We have 3 different clusters, each with their own Expressways, but we are all under 1 domain.When the system was setup years ago, they said only cluster 1 could have abc.com as their domain and the others had to have users sign in as 2.abc.com ...
Hi to everyone,We have SIP Cisco IP Phone <-> CUCM <-> SIP Trunk <-> CUBE <-> SIP Trunk <-> ITSP.When PRACK is enabled and Cisco IP Phone makes a call to a specific mobile destination, Cisco Phone does not hear Ring Back Tone.When PRACK is disabled i...
When you have call manager configured to send a call to Voicemail, but there is no mailbox configured where does the call end up? We recently updated our after hours voicemail box greeting, but in some instances it still plays the old greeting. This ...
Hello, I have CMS 3.6 installed and i need the sign in button to be disabled just for external guest access and keep it for internal access, is there any workaround that answers this request. Thank you.
We are in the process of upgrading our collaboration systems from CSR 11.0 to CSR 11.5. Our implementation includes several subsystems:UCMIM & PresenceUnity VoicemailMediaSense call recordingCCX/FinesseExpresswayWebex Room Kits4321 ISRsWe have been l...
Hi Experts,I have inherited a call manager with lots going on. However there is currently an issue I cant seem to find the cause:Scenario:Site has 1 DID that transfers to a call handler which allows the caller to transfer calls to an internal extensi...
Hello ,We have 4 LDAP Directories created since implementation (over 6 years ago) from where users are synced and it is working fine but now we want to add another OU to be synced but the Add New button is missing :
Hello Team I have a task that has several Main lines (With Voicemail) for inbound calls, all set to shared lines and I want to convert it to a Hunt group with each user having an extention. I wanted to forward the main routable DID to a non routable ...
I'm trying to determine if it is possible to configure and run the CUAC Standard V11 Attendant Console under the "Advanced" license type.We have CUAC Advanced licenses, but no form of CUAC is currently being used no CUAC licenses are installed.To sim...
Hi guys we have a call manager 12.5 ( PUB & SUB ) and uses a cisco ISR 4331 with 32 PVDM and UC license as H323 voice gatway with FXO and the ISR is providing DHCP to the IP Phones ... My quest is in order to add more IP Phones to the system , can i...
Hi, I'm currently using Unity Connection 11.5 and i've configured HTML Notifications in order for Unity Connection to send notifications to users when they revive a voicemail. To do this i configured the SMTP smart host and enabled an HTML notificat...
