Hello, I'm trying to run a SIP trunk between Cisco and Avaya and malfunctions. Since I can generate avaya called correctly. In Cisco UC560-I can not generate calls and the trunk is not lifted and the Avaya logs record authentication failure occurs.Lo...
I have a scenario where I am pretty much transposing an existing auto attendant in Avaya IP Office over to their new Cisco Unity/CUCM setup. I think I generally understand Call Handlers, which seem to do the bulk of the work, but I am having an issue...
We will so be looking to upgrade our CUCM v7.1(5) environment to the 8.x or 9.x platform and will, by unwanted necessity, have to upgrade our Attendant Console use from the built in/free option to a paid for and extra hardware option.In reviewing the...
Hi, I need help to setup my SPA942, please?My boss just got 4 stations and I need to give each station a number that we can call to talk and also to transfer calls to that station. Also I need to see on my station if the station I whant to transfer t...
Hi Guys,I just wanted to know if you can please suggest which is an important resource for Implementation? I know there are SRNDs, System and Admin guides but can someone please suggest where we can get detailed information on how to Implement CUCM a...
Hello,I am trying to upgrade to ver 9.0 from 8.6. We use standard restricted version.I have to options:R-UCM-9.0-SW-K9UCM-9.0-SW-K9what is the differece if any?see below fir the content of the package?I also noticed that package contain CUPS and some...
Hello,When installing CUPC version 8.5.5 to latest 8.6.3 , a service is installed as "Cisco HVD Agent".The performance analyzer has shown that this service takes an awful amount of time to start : 34 seconds as you can see in attachment. What is the ...
Hi,We have newly installed CUCM 8.6 in Virtual machine. After installed can view ccm admin page, But unable to login using username, password which created while installation. Is there any default username, password or password reset procedure or is ...
Cisco Unity Express is a on-premise voicemail and auto attendant system for small-medium businesses. It is compatible with both CUCM and CUCME.In version 8.6, we introduced message synchronization with -- Cisco Unity Connection- Microsoft Exchange 20...
We currently have CUCM 6.X in a cluster setup and wants to migrate to 8.X on new servers.What is the correct procedure for migration? The instruction I found so far seem to indicate upgrade using the same server.Really appreiciated if someone can po...
Hello,Is anyone aware of compatability issues with using IE to schedule MPX meetings? I've had a couple of users try to schedule a meeting but when they click on the "Schedule" button it just brings them back to the scheduling page and the meeting is...
I just joined a company with Cisco IP Phones and while I've been in IT for 20+ years, I've never supported a phone system before (I'm a data network person). I have 3 basic questions that I thought would be quicker for me to get answered here rather...
