Unified Communications Infrastructure

Call Pickup Group

We have installed a number of VG224s at some of our remote sites. During the installations, I created a call pickup group for each site then I put all the analog extensions in the pick group that pertains to their site. I tried both pick codes **3 an...

APNS Certificate 2013 invalid Password

Hi,I'm just tried to generate a new security context and uploading the APNS Certificate valid until Juli2013, but I get a message invalid password. The only password I found was "cisco12345" from the documents last years, but this seems to be wrong.H...

Translation Pattern

I am Having 2 PRI on same Gateway E1/T1 Card, my first pri is e.g 022 8083 6000 and 2 pri 022 9093 7000Extension numbers are last 4 digits,i want to translate incoming calls to 022 8083 6000 to 022 9093 7000 ? how do i translate it---Posted by WebUs...

Installing CUPS fails on NTP

HiI'm installing CUPS 8.6.4 on VMWare ESXi 5 but it fails on NTP.I'm trying to use CUCM publisher at NTP. Several CUCM subscribers use the publisher as NTP so i know it works.CUPS and CUCM are on the same network so there is no firewall blocking it.A...

Resolved! Access unanswered call logs

Hello,Can someone please confirm if there is a way to retrieve call logs from phone directories ( Missed Calls, Placed Calls, etc ) without accessing the phone physically. We are using CUCM 7.0 and UCCX 7.0(1). I know this can be done through reporti...

UCCX CSD - RASCAL error

After a new UCCX deployment, when i install CSD on my machine to monitor the queue and make sure things are running smooth, when i open the software, i get a bizarre error referring to a RASCAL server and then a COBRA server, and i can't see the team...

Resolved! Customizer Error with CCX Editor running on Windows 7

I am trying to edit a script and getting a customizer error. The editor release is 7.0(1.504) and I am running on a windows 7 machine. When I installed the software I used the compatibility install and it installed using XP service pack 2.Any help wi...

hi

hi every onewhat is the size of nat table for cisco router 2612 and 2610 and what is the maximum number of nat translation table entries

Authenticate J4W clients from two different AD domains/single forest

I am needing to deploy Jabber to users in another domain within a single forest. My understanding is CUCM is the AD authentication point which only allows for a single base DN for authentication, although multiple base DN's for searching for users.I ...

PSAP callback number just rings, does not route to phone

I have setup ELINs in Emergency Responder. All of my PSAP callbacks work, except one. It will just ring and not route to the phone.Here is some setup information:PSAP Callback CTI Route Point Directory Number: 913XXXXXXXXXX (area code removed)Tran...

Solution to avoid mobile roaming costs

Hi, Is there any solution/product that allows to reduce or eliminate the cost of a call from a mobile device in travel outside its country?Is it possible to get this with Cisco Unified Mobile?I know you can eliminate the roaming cost if the mobile is...

UC520 Email notification not working

I have enabled Notifications for all messages via email for a specific user. I also enabled notifications system wide. I then entered my SMTP Server IP. I tested that from the router I can telnet (using a source IP of the Service Module) to port 25 o...

Resolved! CUCM 9.1 - what's in the box ?

I understand CUCM 9.1 will be available very shortly, had a search but couldn't find anything to tell me what is actually in it. Can anyone point me in the right direction to some material on this ?Thanks