Unified Communications Infrastructure

I have a Unity Connection 9.1 installed and a Unity Connection 9.1 SRSV installed.  They are both configured for the Branch and the Central UCNx tests ok but the branch still says "Central Server is down".  I looked at logs on the Central server and ...

I am working with a customer that is using the Viewmail pluggin for Outlook with their Unity Connection system. We are seeing the viewmail pluggin crash after a day or two once it is installed. We have tried removing the pluggin, repairing office, an...

When I try to open a script from home on my laptop (Win 7), I receive this error: The script is stored locally on my machine and I am connected via VPN to my work network.  The editor works fine at the office and I've even tried connecting via our pu...

In presence mode, the client cannot connect to the LDAP Servers.If I connect to the CUCM account directly from Jabber iPAD, I can successfully search corporate contact and show contact photo. This problem is only when using presence integration.On th...

How I can establish a trunk calls between main CallManager at HQ and several CallManagers at remotes? Shall I go with SIP or H323 trunk type, advise? Any special configuration required?Sent from Cisco Technical Support iPad App

Hello everybody,I am integrating two CUP 8.0 servers via interclustering peers. Both of these two servers works OK with their local CUPC users. Addition of users or IM between users occurs normal within same CUP server. I was able to add Intercluster...

                   We've recently transitioned from On-Premise Exchange to Office 365. I've configured every single business application to either send to Office 365 directly, or to an on premise relay server, depending on the application. The proble...

                  is it possible to set interview handler resopnses as secure

Technology: OtherSubtechnology: OtherProblem Code: LicensingSoftware Version: VMware vSphere Hypervisor 4.xProblem Details: Hi team. I need support to obtain the license key for my VMware vSphere - Hypervisor 4.x (PN: VMW-VS-HYP) purchased with Cisco...

I have a CISCO IP7662/7915 Adminstator phone.  The main greeting is inaudible and very scratchy. I am trying to re-record to see if that will help but can't figure out how to do this? I was told I can't because it was programmed on the back-end.  Wha...

Is there a ready way to identify Unity 7 subscribers in a UM environment whose AD accounts are disabled? I've spent some time looking in CUDLE and DohPropTest, but I'm not seeing the AD account status.  Any pointers appreciated.