Unified Communications Infrastructure

Hi everyone,I'm implementing CUC9.1 for PoC at customer site and face the problem about services.The connection serviceability service is always stopped and I can't start it.I tried to start using command "utils service start Connection Serviceabilit...

Hi All,I've setup a new UConn8.6 in my customer place. Previously they're using version1.1. So, i tried mirroring whatever they had in previous setup into this new setup. However, my call handler did not function as it should. Everytime i call this p...

HiI wondered if anyone can help. I am having an issue with CUP 8.6.4 where my users cannot add contacts outside of organisation who run XMPP based presence systems.Here is what we have.1. Public DNS Entry for our CUP server2. Public SRV entry for our...

hello,i need a path to convert our ip phone from english to french.we use a virtual call manager 8.6

Hello Cisco,The Cisco SCC Tool provides info if a certain Device has a Service Contract.Is there a Cisco Tool to know if a certain customer has ESW or UCSS for their UC Applications?Thanks,Marvin GardiolaPresale and Smartnet CoordinatorComscentre Pty...

Hello EveryBody,I have 9*9971 with 1 KEM for each phone with external Power CUBE 4. Two from them behaves differently than others.From time to time, those two phones reboots suddenely and reboots also when I unpluggs the Power CUBE-4. My question is ...

We are currently using Microsoft Unified Messaging with CUCM 8.5 through a SIP trunk. This is working flawlessly and has been for the year now that it has been in place. Kudos to Microsoft and Cisco for good collaboration.Presently we are looking to ...

                   Does anyone know where I can find the information for getting cupc and jabber clients to connect to my CUCM from outside my firewall without having to VPN in? I am on CUCM 8.6 and have the latest versions of cupc and jabber.

We need more device licenses when I do my license report. If a phone has not been deleated from the system but is not being used is the device license units being counted in callmanager. Is there a part number for this. Hope i am posting in the right...