Unified Communications Infrastructure

We are upgrading UCM from 8.5(1) to 10.5(1) and migrating from MCS to UCS. We used UCM 8.5 OVA (7500 user) and migrated to UCS.Once migrated to UCS we upgraded UCM to 10.5(1). We wanted to use OVA to accommodate 10,000 users, hence took backup of 10....

Dears,I am trying to send a voicemail from one of the user phone to another corporate user , after recording the message when the system prompts me to spell for the first and the last name to whom you want to send the voicemail , when I spell the fir...

Hello,I have a 2811 with CME and CUE voicemail, and about 4 months ago voicemail quit working.  I've rebooted but cannot dial up the extension, no audio response.  I didn't think much of it, and we don't have the call volume where it's a big deal, bu...

I am trying to  out the maximum number of Script Nodes that can be set in ICM Script editor , is there any limit on that ?I am using ICM 8.5 VersionI have read that the  value for maximum number nodes that can be executed is configurable as seen in h...

I am in the process of upgradinge my cucm 7.1.5 to 9.1.2.I have finished the upgrade of the cucm i still have demo license.My cue 8.0.5 version which i have recently upgrade to 8.6.7 does not answer calls although it is registered with cucm.Is this a...

Cisco Prime License manager dashlet has no data, Any ideas , I have already enabled the API service on the UCM but the Prime Collaboration is not showing any license related information ?

Is it possible to modify the footer of Emergency Responder Onsite alert notifications at all?  Ideally we would like to remove the text at the bottom of the alert email "For more information Click here".  We have a varitery of individuals receiving t...

I want to make the Cisco Jabber talk with the SkyPE. Can I follow the structure as below?IM: Cisco Jabber ---<XMPP>--- Cisco IM& Presence ---<SIP Federation>--- Lync GW(free?) ---<Ms Protocol>--- Public SkyPEVoice: Cisco Jabber ---<SIP 5061>--- Cisco...

I have set the Arc Solutions Registry to give users full control yet some settings do not save. Transfer does, voice mail prefix does, none of the windows size settings. Are these really not saved?I also have an odd issue where it says the saved exte...