Unified Communications Infrastructure

Dear Team, I have a customer purchased Cisco CUWL PRO & Enhanced Licenses for 10,000 Users for Unified CM version 8.0 and now he is asking for upgrade to version 10.5. The question is : 1-since he did reinstatement for different type of licenses and ...

Hii would like to integrate cisco unity connection with exchange office 365 for the purpose of using unified Messaging .please fin on attachment file the print screen of the configuration on CUCM 10.5 and also the detected errors.Could you please hel...

Hii have tried to install cups 10.5 for the purpose of using presence and instant Messagingbut i faced a error that prevented me to successfully finished installation on the de same server (Cisco BE6000 UCS C220) the installation of CUCM 10.5 is corr...

Hi Team,We are going to buy a new UCS C22 M3 and we want to install FireSIGHT Services (ASA with FirePower), my question is that in case we buy a new Blade UCS C22 M3, Does it contains default OS System like Windows, Linux or any other OS embebed nat...

Recently upgraded to Unity Connection version: 10.5.1ES78.11901-78 from 9.1.2ES46.12900-46.After upgrading we are experiencing an issue whereby the pub continually fails over to the sub without any obvious reason for the fail over. We've experienced ...

Hello! I have a big problem. When I go to Application -> Plugins (  I need real-time monitoring tool ), CUCM crash with HTTP error 500. How I can correct this issue? All other pages works fine. CUCM is BE6000 System version: 9.1.2.10000-28 Unrestrict...

Just confirming what I think I already know.  If I use a phones external mask via route pattern that would get overridden by the RL/RG if something was specified there.  If I specify at the gateway, that will take the ultimate precedence over everyth...

Hi All,Please can anyone advise what can be the cause the Cisco CallManager services restart spontaneously?We are running cucm version 7.0.2. Yesterday we noticed the Cisco CallManager services stopped on the puplisher, so we restarted the services. ...

We have had an issue that started this morning where we are unable to receive calls to our attendant consoles from an outside line calling our main number. I have looked in CUCM (v.7.1.3.20000-2) and it says the CTI Route point is unregistered. When ...

Dear Expert; how are u all. problem is ATA device is  working fine no issues but it is not showing ip address assigned to it.  I have to find the ip address of that device in order to configure it via web login. kindly find attached screenshot .........

Dear Experts,I'm facing a problem in IP communicator. When clients phone(from Cell phone and T&T) landing through IVR in Agents whose are using IP communicator those calls are disconnecting within 10 to 15 seconds. But the agents who are using Hard p...

I'm on unity connection 10.5.1.11901-1when I try to run a report for Text to Speech (and a few other reports)  I get a "failed to Generate Report" errorI have tried restarting Tomcat and the Data Harvester with no luck.Any ideas? Thanks