Voice Systems and Accessories - Small Business

Hi!I have à problem with the configuration of music on hold on my SPA 9000. I've change the MOH by TFTP server (like in admin guide). It works but only with internal calls. When I put on hold an external caller, he hears another music but not my musi...

After a discussion today with Cisco tech support, I learned that the firmware on phones that are registered with the UC320W cannot be upgraded past version 7.5.2(u3).  The current version is 7.5.5 and I was unable to upgrade the firmware on my phones...

Small Business UC320W Configuration Utility ver 2.3.2 (6)When I try to login UC320W I get the following error screens below. the login screen just freeezes up. Is there a way to reload the config for the UC320W via USB or another way.Screen 1Fatal ER...

I have a main office utilizing a UC540 for VOIP and routing that is connected through an IPSEC VPN tunnel to an RV180W at another office. We have both data and voice traffic traversing the tunnel. The speed on the remote end is rediculously slow. I r...

Hello:Is there any way to set up the SPA2102 and SPA122’s to cut off the voltage on the line if the extension is not registered?The reason for this is that we are using these for a special alarm application. The alarm panel needs to know when to cut ...

Hi,can I have a step by step guide for cisco UC560 microsoft lync integration.RegardsAristide

I had an SBSC engineer tell me at some time recently that there's some issue with certain software versions of CUE where it can suddenly experience corruption meaning data loss. He said to upgrade to 8.6. Can someone tell me which versions were affec...

We have SPA504G phones with only Ext1 enabled. We use the other line keys to pick up parked calls in Asterisk via:fnc=sd+blf;sub=1234@proxyThis works smoothly except for one scenario:When the user presses (by mistake) one of those "unpark" line keys ...

Hi,I configured my spa3102 to works in an asterisk network and it do that very well, I'm just a little problem:when I make a call with my telephone it needs a long time before the called line start to ring, I hear the dial sound and after this the te...

Hi all,I want to ask several questions about (BE6K) R-CBE6K-K9 licensing,below my questions :1.     If I already select BE6K-UWL-BE item (UWL), do i need to add these item for jabber full feature on desktop, MAC, IPAD, Iphone, and Android?           ...

My current firmware is 2.3.2 (6)I am based in the UKI recently upgraded my firmware (my previous version was from about a year ago sorry I can't remember the exact number) and now none of the phones are showing an caller ID (all phones are SPA504G).I...

Is it possible to connect a spa535g2 phone via SSLVPN to a sa520w endpoint? I have sslvpn configured on my sa520 and pc's can connect to the sslvpn without issue, but my phones cannot. Error states: Failed to obtain Webvpn cookieCan this phone only c...

I had a regular phone line but the only purpose for having that line was for sending faxes, which only happens a few times per month.  So, naturally, I felt it was a waste to be paying so much money for it.I purchased the SPA 112 and configured it to...